Room's showing age. Need to be updated. Not impressed for the price.

parking needs improvement. second time we have stayed there, second time we had to find parking our selves.

"The ladies were nice and cordial, but the male employees don't seem to like their jobs much and convey that to the guests. They have a elderly gentlemen that helps with your luggage, he could only carry one hanger/tux at a time and ended up dumping my formal on the ground, but replied," it eas only on the floor, it didn't get soiled. I was furious. We took ALL of our luggage from him and brought it up ourselves."

Stayed here 2 nights during the Sugar Bowl. Bed was very comfortable and gave a good night's sleep. The staff was not helpful, not knowledgeable and the valet staff was totally inept. Only one chair in the room and that was a desk chair. Bed couldn't make up for staff. Won't stay here again.

The room was basic with king size bed. Good view. Room service was fast with good food.. Staff was friendly and helpful. Great location to everything around Jackson Square and riverfront!