Everything about the Loews was great. We arrive in New Orleans around 11am so that we could take our son to the Aquarium. The check-in time was not until 4pm but we went to the hotel 1st so that we could have them store our luggage and park our vehicle (no need to pay for parking at the Aquarium if we were already paying for parking at the hotel), to our surprise we were informed that our room was ready and we could check-in early. The room was amazing! The hotel staff was very friendly and helpful. Great location too. Everything we wanted to do was within walking distance without the noise of the French Quarter. I would love to stay at the Loews again.

The hotel and room were beautiful. I had gone online and become a Loews member which gave us free parking and a welcome gift. There was no extra fee for our labrador. For us it had a mardi gras doll and some NO regional food. We had booked some type of "pet special". It came with Loews dog food and water bowl, a Loews dog mat, and a dog bed. The street staff and everyone was very friendly to us with the dog-which was a labrador. There was an area next to the hotel to walk the dog. (We have stayed at another pet friendly NO hotel where grass was 3 blocks away. hmmm) The only problem was we had to call down and ASK for our welcoming basket. We had to call down and ASK for our pooch stuff. The front desk person was clueless and said she had never heard of them offering dog beds. I hung up-irritated. But 30 minutes later, staff arrived with everything we had asked for-welcoming basked, pooch bowls and brand new dog bed for our dog to sleep on. Other than the front desk snafu-everything was gorgeous and we plan to stay there again.

This hotel is the only union hotel left in the city after Katrina destroyed the only other one (Fairmont Hotel). There is a full-service spa available that I have not booked. The pool is open to all hotel guests from 6am-10pm. There is a whirlpool spa and dry sauna room as well.

I like the excellent service provided by the hotel. Beds are comfortable. Internet access is free. What I don’t like is that there is no ventilation in the rooms. The windows don’t open, and the bathrooms don’t have a fan, so there is continual low ventilation in the rooms. Otherwise there is no fresh air, just ventilated air.

The hotel is right across from Harrah’s Casino and near to several restaurants. There is also dining within the hotel, Café Adelaide and the Swizzle Stick Bar. I did not bother to try either.

Although my boyfriend is a member of Loews First, when his company books the room, they don’t credit him the points, so it’s really a useless feature. When his company books Hilton hotels, Hilton credits him the points, so I don’t see why that’s an issue. Needless to say, I wouldn’t be staying at Loews if I had a choice about it. We stayed in a Holiday Inn Express once, and the hotel room was fine. Service was OK, not Loews level, but I wasn’t expecting it.

I tried the concierge’s suggestion on a burger, but obviously these suggestions are based on partnerships with the hotel. I was in the mood for a burger, but she steered me oh-so-wrong. I can’t blame her. She’s probably only doing what she’s told to recommend. Or maybe she actually likes those places. She’s young, so maybe good food isn’t really as important as the prices. Always take advice with a grain of salt. What you like is not necessarily what another person likes.

The best place to welcome your pets. Our dog is our child. He is wonderful, clean, quiet, and loving. We resent hotels that treat pets like rodents. I would rather be around him than most peoples kids.

I stay at the lowes and it was wonder, much better than 2 years ago. I real enjoyed the menu ( shrimp and grits). I will stay there everytime I come to New Orleans.