Description: I had an ocean front room with a small private balcony, a nice bed and traditional Mexican looking decor. Not luxurious, but definitely comfortable and quaint. The rooms had a stocked mini bar and a decent bathroom. The hotel itself was showing a little wear. Some of the stucco was crumbling and the railing on my balcony was, well, a little loose.
The pool area and beach were really super, however. The beach is sheltered with its own patch of coral reef to snorkel around. The water, warm like turquoise bath water, was always calm and held all sorts of marvelous fish that weren't at all shy about checking you out. The beach area has a dozen or so palapas. I spent all day under one, staring out at the sea, with lounge chair side waitress service. The pool was wonderful: clean, large, slightly heated, sheltered from the sun with a wide shallow "deck" if you just want to sit in some shallow water and read or zone out. Towels, snorkeling equipment provided at the beach side palapa/bar.
The highlight was the hotel spa. I highly recommend getting the nighttime seaside massage. Man, oh man, if you're at all stressed, that'll do the trick. I purchased a package for around $260: three massage sessions of my choice in a super clean, luxurious spa.
The hotel restaurants left a little to be desired. They attempted to create a generic American style menu that fell flat. The hotel had a more formal dining room which I did not try, a casual restaurant with the breakfast buffet and an outdoor buffet style nighttime restaurant under the palapa: picturesque but mediocre food. For snacks and so forth, the outdoor grill poolside is just fine.
The staff was attentive and polite (honestly, I''ve never encountered rude people in Mexican hotels) and all were bilingual.
Its location at the top of the hotel zone near town and the ferry to Isla de Mujeres made it convenient as well. It's near several modern shopping centers and the bus stops near the door. For the price, (I had a 3 night/1 night free package) I was quite pleased and would definitely go back.
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