Results 1-10of 38 Reviews
February 12, 2007
From journal Week in Cancun
Mexico City, Mexico
November 16, 2004
They have several activities during the day, from yoga and tai chi classes to the typical pool and beach volleyball. At night, they will invite you to go to the clubs, which will actually be cheaper if you buy the "package" with them, rather than paying a higher price at the main entrance. Plus, you get a nice place to sit, VIP service, and one-way transportation.
From journal Cancun ... a place to relax or to party?
October 12, 2004
From journal Girl's week in Cancun
Sydney, undefined, Australia
October 9, 2004
The hotel restaurants were closed, except for one, and resort facilities had limited availability due to it obviously being their maintenance time. The menu was in English, and, due to our limited Spanish, we actually pointed to the meals we wanted, but they somehow never seemed to come out as the ones that were ordered. Yet, the waiter always said they were the right ones.
It was coming up to hurricane season and most grounds staff were busy wrapping the palm tree in anticipation of a big blow, which luckily didn’t happen while we were there. Those like us from Australia or the other side of the world need to keep this in mind when organising to go such places. They also cleaned the pool and public areas in the middle of the day when most people would want to use them, so it was not very relaxing.
We went for a walk along the beach front, and those areas not immediately in front of the large complexes were extremely dirty and covered in garbage, so we only went once.
The staff was pleasant enough, but the Cancun timeshare experience is not like in Australia. They are very pushy regarding sales. For example, welcome nights weren’t really about the local area, but more to tank people up into booking a showing of the resort as they allocated each person their own customer service staff member. The welcome night was also tacky in the fact that they played party games, calling people up on stage. Many of these games had sexual connotations, despite the fact that children had also been invited, and our teenage daughters thought the whole thing was gross and actually asked if they could be taken back to the apartment.
Originally we thought the staff member had been identified as an English speaker to make inquiries and be helpful in setting up sightseeing, but we soon learned to avoid Hector, as there was a constant push to let him give you a free lunch so he could see how your holiday was going . We were a little suspicious after a conversation we had overheard from another couple in the lift, but after three days of notes left on the answering machine and under the door and constant requests when he did happen to spy us around the resort, we conceded. Our worst fears were recognised as we were taken to lunch and then shown the most current wing of the establishment. Then we were in the danger zone - a large, high-pressure sales area filled with at least a dozen tables and numerous Hectors all trying to flog a six-month share in their resort. It was complete with the over-the-top peer pressure of a convention meeting, as the whole room would be called to attention when anyone actually signed on the dotted line and everyone else was asked to cheer for them to congratulate them on their purchase, obviously to get you to do the same so you wouldn’t feel outdone. It was so plastic, pushy, and revolting that even if we had been considering the resort given that the rooms were lovely, it would have turned us off straight away. They even had the gall to, when we said we were not interested, hand us on to Hector’s supervisor to explain why we wouldn’t buy off Hector. What a way to ruin a good vacation!!
From journal Yucatan Peninsular - Chitzen-Itza and Cancun
July 6, 2004
From journal Mayan adventure
June 15, 2004
Partial kitchen had everything we needed. Only draw back was if you bring guests back to the resort, they want to charge you $20.
From journal Casa Maya
Ile des Chenes, Manitoba
May 29, 2004
Cancun is Americanized with your popular Senor Frogs, Hard Rock Cafe, and malls, but you can still enjoy a good bargaining time at the market and enjoy some of the culture there. We spend most of our time on the beach relaxing, volleyball, and tanning. The ocean is so beautiful that it is hard not to spend time on the beach. We went on an excursion to Xel-Ha and Tulum (we highly recommend the all-inclusive -- it's well worth it). We also toured a "newly renovated" suite. Wow! This will be a definite place to stay again!
From journal Cruisin' around Cancun
N. St. Paul, Minnesota
April 18, 2004
From journal Cancun Christmas
March 31, 2004
From journal Cancun Spring Break 2004
by Jeremy Johnson
March 18, 2004
We ate at the resort's restaurant one night when Cancun experienced a power outage and the food was OK. We ate out all the other times. Salespeople did try to sell us a timeshare, but my husband's stern "no" after about the third time put an end to it.
Since it was our first time, it would have been better to go to an all-inclusive place with planned day and night activities. The other guests at the resort were much older than us or had kids running around and we did not even meet any other couples to hang out with. We ended up leaving two days early from this resort. The service was OK if you tipped, but the friendliness wasn't genuine. Perhaps they've done some renovation since we've been there, but our room looked nothing like the picture in the Resort Directory.
From journal Our First Vacation in Cancun