- John3
- First Reviewer
- 5 out of 5
- Avg. Member Rating
- 30
- Reviews
Dirty Hotel
- January 5, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
I am not a complete clean freak, but expect when I check into an all suite hotel, where I paid to be upgraded to have the room clean upon checking in. The desk glass top was dirty with crumbs and a drinking glass had sticky smudges on it. I took the glass down and spoke with the hotel manager, who was excellent btw, and moved to a new room. I should have had her come with because that room had a can of SKOAL sitting on the closet shelf, a dirty glass desktop and coffee table, and a wadded up panty hose in the corner. I gave up at that point. The staff here is EXCELLENT however, but their housekeeping is horrible. They need to train them better.
Omni hotel on Michigan Ave
- December 4, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
It was our second stay. I actually had stayed on a girl trip prior (aprox 5 years agao.) The Omni is great...great smaller size suites that you can close off, two t.v.`s, paper service and great coffee/fruit/muffins that you can buy in the lobby. Their room-service is great and very quick. The whole staff is very friendly and you can`t beat the great location. They will clean your room whenever you want....24hr. service and they even took us to "Jersey Boys" with a omni in-town car....and we walked back which was what we needed after sitting so long.
I would give it at least a 4 star....depending on indiv. likes and dislikes. We also used the exercise room a couple of times but did not get to the pool.
Always Great!
- November 20, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
The Omni is always great. The rooms are big and nice, and the staff is always courteous and helpful. The 676 restaurant/bar in the hotel is awesome too. Only hotel I will ever stay at in Chicago.
Awesome Hotel
- October 5, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
This hotel was beautiful. The staff was friendly and went out of there way to meet your needs. This was my first vacation to Chicago and I plan to return next year and stay at the Omni Chicago Hotel again.
Hotel stay
- August 22, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
This hotel was very nice and it felt clean.
Room service provided a good selection, great food, and a quick delivery even in the early AM.
The hotel's location was perfect. It is in the heart of the magnificent mile. Although I thought there would be a direct view of the water. But it was not too far to walk to.
The bellman delivered service with a smile and courtesy.