This hotel has a great location, and it stops there, beds are uncomfortable, rooms r small, heating system doesn't work

Our stay at The Chancellor couldn't have been better...well, maybe a bigger bahroom would have been nice, but for the price, location, cleanliness, and comfortable beds, this is a winner.

This hotel was right in the heart of downtown by Union Square but had a feel of small town comfort and care. The staff went out of their way to be accommodating! Everything was clean and the restaurant food was fresh and well presented.

The hotel was right next to Union Square and the cable car line,which was awesome. The bus was super easy to navigate also. The rooms are kinda small, we had a room with 2 twin beds, but it was fine. The hotel staff were very nice and in general I had yet another wonderful SanFran experience.

Great Union Square location- 4 blocks from BART. Safe, friendly, and clean! Rooms are a bit small. If you want more dining options I recommend a different neighborhood, but there are good diners and cafes less than a block away (Chinatown is somewhat close but quite a walk uphill). Only complaint was that the heater only works at a certain temp and it was a bit chilly! Also make sure you call the hotel to ask for desired beds, as we ended up pushing two twins together. A bit touristy but not as bad as Fisherman's Wharf, and worth the central location and easy access.