What drew me to the Chancellor was that the hotel is completely non smoking! A few reviews I read complained about the small room and the lack of A/C but in my experience neither of these things were a problem. My first night I actually had to use the space heater provided, and even though San Francisco was warm the other days the over head fan and the nice breeze through the window were more than adequate to keep the room comfortable - even made it chilly at points. The room was small but not unbearably so. The large closet gives you tons of space to store luggage, shopping bags etc and makes up for the small room. The beds were extremely comfortable- I have trouble sleeping when I travel but the bed was so comfortable at the Chancellor that I slept well while staying there. The bathroom was a comfortable size and clean. I had more than enough space to store things and move around in the bathroom at the Chancellor. The staff was friendly and helpful! I am a sucker for good customer service...hats of to the staff at the chancellor! The hotel is also close to all the Union Square attractions and on the street car route. The wireless internet actually worked and it is secure within the hotel! I also appreciated the hotel's dedication to preserving the environment by encouraging guests to recycle and reuse in a nice way. All in all I had commendable stay at the Chancellor. I have no complaints about this hotel ( which is rare for me), and I would stay there again the next time I am in San Francisco. I have already recommended the Chancellor to several colleagues! A great value for money!

Random points about the Chancellor: -I read a lot of reviews for this hotel both from online travel and other websites specific to San Francisco, and the general impression that I got from the combination of all of the reviews ended up being accurate. Overall, it was a good stay. -it's right next to Union Square, which is a really bustling area full of world class shopping. Also, a street car stops right in front of the hotel, which is nice. -People complain about the small rooms, but the complaint is overrated. There is enough room for a small table and chairs, a desk, and the dress and television. The closets are walk-in and large, but the bathrooms are a little on the small end. The rooms are pretty small I guess, but it didn't affect our trip at all. -The service was not good, which is the only complaint that I have. We asked a woman at the "travel" desk for directions on how to get to Pier 33 via public transportation and she acted like we were inconveniencing her, and her directions were not clear (we had to look it up ourselves). This made me extremely angry and really soured our otherwise positive feelings of the stay. Also, the service at the restaurant was mediocre, the guy basically forgot about us for about 15 minutes. However, we had a few drinks at the small bar they have and the bartender was fantastic! -This review focuses on the negative, but in the end this is a hotel that I would stay at again which tells you all you need to know about my overall feelings on it. It's very nice and reasonably priced, the rooms are acceptable (the bed is extraordinarily comfortable!), and the location can't be beat.

The Chancellor is one of those old San Francisco hotels located in the Union Square area. It is close to everything. The hotel, however, is dated. There is one antiquated elevator that you may wait a long time for. The rooms are very small, bathrooms are tight. The heating system is old steam and there is no air conditioning. A basic needs hotel that has seen better days. Also parking is paid valet only so the relatively cheap room rate becomes not so cheap when you tack that on.

This hotel was in the perfect location to get around SF. It had wireless internet in the room, which a lot of the hotel didn't. Only bad thing is that it didn't have air conditioning (which normally isn't an issue) but we were there when SF had abnormally warm weather.

Morning front desk staff has major attitude problems. We had to complain several times to get things right. Hotel requires a credit card at check-in. If you don't have one you are screwed. They couldn't even take one (my mom's) over the phone. They claimed this was impossible. What are they living in the 1920's?!!! The front desk claimed that he could not take the credit card without a signature. How do people buy things over the internet?!!!