Diamond Palace Hotel Casino

From $ -1 per night

Avg. User Rating:


55 CONDADO AVENUE, San Juan, Puerto Rico
787-721-0810
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User Reviews

Results 1-10of 15 Reviews


Stay somewhere else...don't go cheap in San Juan.

A traveler

Travelocity.com

Dirty Hotel...smells like urine. The casino is not fun or clean. Good location in Condado but pay more to stay somewhere else. You will be glad you did.
What did I get myself into

A traveler

Travelocity.com

First of all the customer service is horriable, the pool was green green green the entire stay, the hotel employee were on strike and were protesting early in the am hours I called the front desk and asked if this was the wake up call that we did ...Read more
San Juan Cheapie
PAY THE EXTRA - IT WILL BE WORTH IT

A traveler

Travelocity.com

(not)pay the extra $- it will be worth it. Beds are hard as a board, get ready to see some roaches. You hear every door slam which will scare you at first and wake you. Elevators are slow as you can't imagine, so is the check in process. The ...Read more
Needs improvement...

A traveler

Travelocity.com

The hotel was very musty smelling. We only stayed two nights and that was plenty. On the positive side, the staff at the front desk were extremely helpful and referred us to some great spring break hot spots. The pool was clean but small.


A Palace it is not

A traveler

Travelocity.com

Proceed to the "underly helpful" hotel staff, that could care less that you are paying them to stay in the hotel. Then lets catch the very slow, very house of terror elevator. Then arrive at your room and look at the hotel room the looks nothing ...Read more
A Palace it is not

A traveler

Travelocity.com

Proceed to the ""underly helpful"" hotel staff, that could care less that you are paying them to stay in the hotel. Then lets catch the very slow, very house of terror elevator. Then arrive at your room and look at the hotel room the looks ...Read more
GOOD TIME

A traveler

Travelocity.com

i don't know where these other people were staying but we found this hotel to be clean , with good service. It is located in a good spot near the beach and many good restuarants and shops. I would recommend this place to anyone.
RIDICULOUS

A traveler

Travelocity.com

I don't mean to sound mean, but this hotel was very nasty, stink, dirty and defeated one's purpose of a vacation stay. I really would not suggest that anyone stay at this hotel.
Unpleasant Experience

A traveler

Travelocity.com

Stayed at hotel for one night would not recommend hotel front desk were rude and unhelpful, roaches in the bathroom, be aware there is a charge for the parking eventhough we were told free of charge. No Hot water. Will not recommend