What did I get myself into

Member Rating 1 out of 5 by a traveler from Travelocity.com on March 11, 2008

First of all the customer service is horriable, the pool was green green green the entire stay, the hotel employee were on strike and were protesting early in the am hours I called the front desk and asked if this was the wake up call that we did not ask for the service, had to wake up at 5 am because of air horns and loud music due to the strike. Talk about roaches and mold this hotel should be called either roach hotel or mold Inn. Do not rent a car because you would not find parking, unless you pay the security from the Drug store across the street a couple of dollars. DO NOT ever stay in this hotel if there's a hurricane coming even the big bad wolf could blow this place down.
Diamond Palace Hotel Casino
San Juan, Puerto Rico


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