The New York Palace Reviews and Photos (New York, New York)

Loved it !!!

by psr2565

Shiner, Texas

May 19, 2011

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Loved this hotel- perfect location, clean, a true value !! Would love to return to this property !!

Great Views and Good Service

by AnythngArt

Rockford, Illinois

February 27, 2010

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Best of IgoUgo Reminiscent of the Gilded Age, the New York Palace Hotel sits atop what was once the Villard Mansion. Created from connected mansions built in the 1880s owned by railroad baron Henry Villard, today the New York Palace’s tower rests atop these ...Read more Reminiscent of the Gilded Age, the New York Palace Hotel sits atop what was once the Villard Mansion. Created from connected mansions built in the 1880s owned by railroad baron Henry Villard, today the New York Palace’s tower rests atop these renovated homes. With 55 stories, the best views from the New York Palace are of the adjacent St. Patrick’s Cathedral.

This opulent hotel is one of the leading luxury hotels in New York, and Villard was not its only famous owner. The "Queen of Mean" Leona Helmsley once ran the hotel to her exacting standards before her legendary fall from grace. Having weathered these and other peaks and valleys of the hotel business, today the New York Palace is part of the Dorchester Collection of luxury hotels, where it retains its spot as one of the most comfortable and gracious places to stay in the city. In addition, the New York Palace occupies a prime location near Rockefeller Plaza and New York’s theater district, placing it firmly in the heart of Manhattan and within walking distance of many famous places.

Staying at the New York Palace truly makes one feel like royalty, from the well designed and stylish rooms with large windows and great views of the city to its many amenities, including a full-service spa that offers treatments every day until 9 pm (a real luxury) and a 7,000 square foot fitness center with the latest cardio and weight lifting equipment (along with complimentary fitness wear, in case a guest accidentally leaves his or her workout gear at home).

Perhaps one of the nicest amenities is free transport to Wall Street or the theater district. This is more limited, but if a New York Palace guest plans ahead, this can be a nice service to enjoy that few hotels offer. Among other services that are on offer at the New York Palace are a multilingual concierge staff and business center.

Dining at the hotel is so good, many will be tempted to forego the hassle of booking elsewhere. True to its theme, the hotel’s most opulent restaurant is Gilt, serving creative New American cuisine under the leadership of Chef Justin Bogle, who has earned the restaurant two Michelin stars. All day dining can be enjoyed at Instana, an American brasserie, which features live piano music in the evenings. In-room dining is nothing to complain about either, and the hotel (in partnership with "Cooking Light" magazine) features healthy requests any time of the day or night.

From its soaring lobby to the elegant restaurants to the attentive service by its staff to its comfortable hotel beds and upscale toiletries, New York Palace makes the total experience a delight for travelers to New York City. Whatever one exacting standards one has for a fine hotel, the New York Palace is sure to measure up. Close

Great

by SallyRaddy1212

montreal, Quebec, Cameroon

January 1, 2010

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We stay there all the time and love it. It is friendly, cosy, glamorous and the restaurant serves a wonderful breakfast. Very highly recommended it.

Palatial Palace

by Cat19

Stocking Pelham, United Kingdom

August 10, 2009

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Best of IgoUgo A few years ago, I worked for a Swiss bank and it was necessary for me to make frequent business trips to Zurich and New York. Whenever I as in New York, I tried to get a room in the New York Palace Hotel and fortunately most of the time I was ...Read more A few years ago, I worked for a Swiss bank and it was necessary for me to make frequent business trips to Zurich and New York. Whenever I as in New York, I tried to get a room in the New York Palace Hotel and fortunately most of the time I was successful. So this is a hotel I have stayed at on many occasions. By and large, my experiences were very similar each time; I always stayed in the same standard of room and I always received the same standard of service from the staff.

The New York Palace, or the Palace as I call it, it takes up the entire block between Madison and Park Avenues and 50th and 51st street, i.e. midtown Manhattan. I think this is a perfect location for any visitor as many of the highlights of New York are within easy walking distance. The Rockefeller Plaza is moments away and it is an easy walk to Broadway and Times Square too. When I managed to escape the office, I would sometimes take a stroll north up Madison or 5th Avenue, browsing the shops and it is then not much further to the Frick Collection (5th and 70th) or the Metropolitan Museum of Art (5th and 83rd). Alternatively one can easily head south to the Empire State Building (5th and 34th). I really only ever found I needed a taxi or public transport if I was going right down town.

I usually travelled to New York on a late afternoon or evening flight from London which meant arriving at the hotel at around 8pm local time give or take an hour or two. The main hotel entrance and lobby is breath taking, palatial and exquisitely decorated; the entrance is especially beautiful during the December holiday season.

Reception is invariably busy at this hotel but there are plenty of manned desks so never much of a wait, a relief to somebody still on European time. Staff are friendly, charming and would usually refer to my previous visits. Before my very first visit, somebody recommended I ask for a room with a view of St Patrick’s Cathedral next door, the staff are more than happy to oblige and I managed to get a room with a view on more or less every visit and it is indeed a beautiful building and a fantastic view.

I always stayed in the lowest category of room, which is known as the deluxe room and deluxe it is. At 360 square feet these rooms are huge by New York standards and certainly much larger than I found in other hotels on one of my many personal visits to New York. I often had a room with two large double beds although sometimes I would get a king. I had no particular preference as I was by myself anyway.

The décor is traditional; glossy mahogany furniture, heavy curtains and heavy expensive looking cushions scattered around, typically in shades of gold, red or green. The only modern touches in these rooms are the large flat screen TVs. The bathrooms do not let the side down either; above average in size, traditional, marble and with plenty of big white fluffy towels and robes and slippers provided.

As one would expect of a hotel of this calibre, the room has a full service during the day and a turndown and mini service with perfunctory chocolates on pillow in the evenings. I have always found the rooms to be spotlessly clean, I remember there was one occasion when I returned from the office to find my room not serviced, but this was my fault as I had accidentally left the privacy button on. One call to reception and somebody was there within minutes to rectify my mistake. This is so typical of the service in this hotel.

As I was in New York by myself whenever I stayed at the Palace, I would sometimes opt for a room service dinner. The in-room service is available 24 hours a day and there is a wide selection of meals available. I tended to go for salads or sandwiches and even these were served with a flourish; big trays, white linen, iced water, bread rolls and heavy silver cutlery. The price would soon add up though as even these basic meals I went for would be a good $30 and that is before service and delivery. Although I was on expenses, I drew the line at having breakfast in the hotel, I once contemplated ordering a bowl of cornflakes and glass of orange juice but $35 was just silly money and I object to that on principle. With so many delis in New York it was easier and cheaper to grab something to eat on the walk to the office.

Other dining options include a formal restaurant called Gilt, which holds two Michelin stars and looks fantabulous, but sadly I have not tried it myself. I have visited Istana the lobby brasserie, although my most recent experience of this was last year when I was not actually staying at the hotel but wanted to show my husband my favourite NY hotel. Service really let the side down this time and we gave up and walked out in the end without ever getting to place an order, despite our repeated attempts. This is my only experience of bad service in the many times I have visited, but what a let down.

Overall, I look back to the era when I was a regular visitor to the New York Palace with great fondness. I have made several personal visits to New York since then and would have loved to have brought my husband here, but sadly the $700 - $800 price tag for a standard room was a little prohibitive. If you have the budget, then I highly recommend it.
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From journal Coast to Coast

Elegancy at the New York Palace

by Dutchnatasja

Great Falls, Virginia

December 29, 2008

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Best of IgoUgo Always wanted to stay at the New York Palace….and it happened. We booked a Holiday Special, which included four nights/pay three in a King Room with all American Breakfast. We took a cab to this hotel and when we arrived, there were people waiting ...Read more Always wanted to stay at the New York Palace….and it happened. We booked a Holiday Special, which included four nights/pay three in a King Room with all American Breakfast. We took a cab to this hotel and when we arrived, there were people waiting for a cab to the airport. The doorman did take of our luggage and brought it inside for us. The lady at the reception was very polite and friendly. We requested a view of the cathedral, which they gave us. Also as high as possible and wit a room on the 17th floor (room number 1716) we were already satisfied. It was ‘rush hour’ of people checking in and out. So there was no bell boy available to take our luggage to our room. we left our luggage at the bell desk. We did go in front and she would take care of the luggage.

It’s always excited to open the door and not now what to expect. Well, I can assure you it meets our expectations very well. Wow, what a great room and the view…..just fantastic. We had a view of Saint Patrick’s Cathedral with Rockefeller Center in the background. Our luggage came five minutes later, which was very quick. The room was large, what a space and it was super clean. Every room has a door bell instead of bonking at the door. Two chairs and a table by the window. Working space/desk with also a comfortable desk chair. There was also a large (40 inch) flat screen, a mini bar (very expensive) and a safe in the closet.

The bathroom had a the perfect size. Enough towels who were large and fluffy and European Bath Products. The enormous bed was extremely comfortable. There is a control panel by the bed for heat, air, lights, etc. With one touch you can put out all the lights. Is it to warm, you don’t have to go out of bed, just use the control panel. Turn down service is faultless. Delicious Lindt chocolates by the pillows. Some background music. Bathrobe laid out on the bed. Soft slippers next to the bed. Well, do I need to say more?

The house keeping did an excellent job! We wrote her a ‘thank you note’ (it was Christmas Eve when she had to work) and gave her some extra money. When we came back she also wrote to us. That was nice. On Christmas Eve we were pleasant surprised by a tasteful gift from the hotel. Happy Holidays in Chocolate. That was so thoughtful!

The lobby/entrance is classic, with the grand staircase and high ceilings. An enormous chandelier hangs in the middle of the staircase. The Christmas decorations were lovely. The Christmas trees were luxurious decorated. The courtyard in front of the hotel was decorated with a large Christmas tree and thousands of Christmas lights. It was a favorite ‘photo spot’ by tourists. Sometimes it was very crowded of people hanging around at the courtyard. It was sometimes annoying!

This place is quiet! People are not screaming to each other. Most people who stay here have manners and respect other guests.

I found my hotel…but I don’t know if it’s always affordable. We had such a great deal during Christmas. I’m on the mailing list, so who knows in the future…..
I really do not have bad things to say about this hotel except for one thing. We had to pay $16 per night for internet access.

After staying at Milford Plaza, Helmsley Park Lane, Hotel Park Central, Hilton New York and Hilton Garden Inn Times Square, I can say that the New York Palace was the best of all!! Close

From journal Happy Holidays from New York

What a great experience

A traveler

Travelocity.com

August 30, 2008

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The Palace is an elegant yet not pompous hotel. Rooms are comfortable but nothing out of this world and the bathrooms quite simple. The staff is simply incredible, friendly polite and extremely efficient. The concierge are the most efficient I have ...Read more

Wow

by nolshasit

montreal, Quebec

July 19, 2008

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Excellent service!!! A wonderful stay! Great value! The staff remembered us from our previous visit which really demonstrates their attention and care! Everyone was kind and respectful!

excellent trip

A traveler

Travelocity.com

July 4, 2008

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Hotel was first class. Staff was very friendly and helpful. Stayed on the executive level which is well worth the money to have access to the executive lounge. All the food and drinks that were included were 5-star in quality and presentation. ...Read more

Very Good Hotel/Cok iyi otel

A traveler

Travelocity.com

September 2, 2007

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We have stayed in NY Palace for 4 days in August. The location is excellent. We stayed in tower part of it, the view from the room was magnificent. The decoration was modern and very comfortable. The only comment I can give is the breakfast was very ...Read more

Need more than a One Night's Stay

A traveler

Travelocity.com

December 13, 2006

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My boyfriend and I stayed only one night, which wasn't long enough for this hotel. You need two or more nights just to get the full experience of this exeptional hotel. The location was perfect and everyone was very helpful.

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Loved it !!!

Great Views and Good Service

Great

Palatial Palace

Elegancy at the New York Palace

What a great experience

Wow

excellent trip

Very Good Hotel/Cok iyi otel

Need more than a One Night's Stay

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The New York Palace

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Loved it !!!

Great Views and Good Service

Great

Palatial Palace

Elegancy at the New York Palace

What a great experience

Wow

excellent trip

Very Good Hotel/Cok iyi otel

Need more than a One Night's Stay

Compare Rates Across Websites