Millennium Baileys Hotel London
- Grasshopper
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 10
- Reviews
Great place to stay!
- June 30, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
The hotel is beautiful and in a great location to sight-see. When we first checked in (very late in the night) they were only able to give us a smoking room which was not what we requested. The next day, they moved our luggage for us into a beautiful non-smoking room while we were out sight-seeing. The staff was extremely helpful and friendly. The Tube stop right across the street made it easy to get anywhere in the city. The pubs, coffee shops, and small restaurants right down the street were delicious. I never felt uncomfortable inside or outside of the hotel. We hope to go back in the future!
Excellent Choice
- January 3, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Charming hotel in heart of Kensington. Great location, great service, charming ambience. Beds were among the most comfortable I've ever slept on in a hotel.
Try Another Hotel
- August 1, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
My husband and I checked into the hotel early and our room was ready. The hotel lobby was pleasant and clean. We went to our room. It was nicely decorated. We had three problems. First, the bathroom tiles were loose and there was no grout in the spaces. The water pressure in the shower and sink were very low. Finally, the comforter in the duvet was too heavy for the weather. We had to remove the comforter from the duvet to be comfortable. The maid service was just ok. The front desk was 1/2 hour late for our wake-up call the day we needed to get to the airport. It was disappointing.
Decent Hotel with Terrible Staff
- June 2, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
This is a great hotel for the Gloucester Rd. area, and the rooms were generously sized, however a word from the wise...the wait staff are entirely unhelpful and downright cold. I arrived at precisely the 2pm hotel designated check-in time and was made to wait a full 2 HOURS for my hotel room to be cleaned before receiving a key!!! All the while, the front desk staff had no satisfactory explanation, made no apologies for the delay, and management was rather cool about the ordeal, without any offer to recompense us for the two lost hours of my trip spent patiently waiting in their hotel lobby. Additionally the concierge was not knowledgable about suggestions for where to dine late (other than the hotel's own bar/restaurant) and we were awoken by the sound of loud construction pounding one morning at 9am, and received no explanation as to the nature of the noise that was clearly coming from inside the hotel. To top it off, we were called by the front desk one late morning to find out if and when we were to leave the hotel room, so that they may change out the drapes. Why, this couldn't be done prior or after our stay is beyond my comprehension still. Overall, the hotel staff were generally inhospitable & unapologetic in their demeanor toward the guests, which is surprising considering the rating of this hotel.
Excellent location, incredible value, awesome staff!!
- May 31, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
I came to London for my first trip abroad, and I definitely lucked out big time with this hotel. As a single female traveler, I felt incredibly safe and secure at the hotel, even coming back in late at night. The location is right across from the Glouchester Rd. tube stop, there's a Tesco's across the street, a pub nearby, and you're about a 5 minute walk from free museums! The concierge was wonderful about finding cool activities for me during my short stay! Keep in mind- the "small" room is extremely tiny. I still liked it, but couples will want a larger space. Also, the hotel restuarant has an excellent wine list, but the food is pricey and not very tasty. You're better off hopping across the street to the grocery or any of the many many restuarants in the area.