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Things To Do in New York

Gray Line New York Sightseeing

777 8th Avenue, New York, New York 10036

Featured Review : We did 2 guided tours, both prebooked with Grayline.On Sunday morning we took the Harlem Gospel Tour. Since the 1990's visitors (especially Europeans) have been increasingly common at Harlem's traditional Sunday morning...See Full Review

  • #47 most popular
    thing to do in New York
  • Avg. User Rating:
    3 out of 5 stars

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Gray Line New York Sightseeing Reviews

Have you visited the Gray Line New York Sightseeing in New York City? We're always looking for more Gray Line New York Sightseeing reviews and photos. Contribute yours today.

Don't use Gray Line New York!

  • 1 out of 5 stars by Laura68 from Orange, California
  • December 7, 2011
Quote: We bought tickets for the 48 hour hop on, hop off tour and also the 2 hour Holiday Lights tour. The guides on the 48 hour tour loops spent alot of time hitting us up for tips, even standing in the doorway of the bus and making fun of the riders who... Read the full Gray Line New York Sightseeing review

Worst Customer service ever!

  • 1 out of 5 stars by Rugrat74 from Saint John, New Brunswick
  • September 12, 2011
Quote: On thursday September 8,2011 my husband and I were approached by a street vendor outside our hotel, on 8th Ave.He sold us an All Loops tour package for $89 each, total $178. It was explained to us that this was the best way to get around New York... Read the full Gray Line New York Sightseeing review

'Customer Service' Yeah right....

  • 1 out of 5 stars by Nigella Smith from Auckland, Auckland, New Zealand
  • March 10, 2011
Quote: Hi Guys,Adding further to the already terrible reports re Gray Line New York, I would not recommend them to anyone, 'Customer Service' has been the worst I have ever dealt with in any industry.It is often the case that people are more likely to... Read the full Gray Line New York Sightseeing review

Try Somone Else!

  • 1 out of 5 stars by Mhighsmith1970 from Jacksonville, Florida
  • August 19, 2010
Quote: Gray Line tours sound like a good idea but the customer service is the worst. I watched one tour guy rip into a man with his kids because he complained about the long lines. I told the tour guy he did not handle that professionally and his response... Read the full Gray Line New York Sightseeing review

Wish I Had Read the Reviews

  • 1 out of 5 stars by yramrj from Montgomery County, Maryland
  • August 9, 2010
Quote: I wish I had read the reviews. I had the same experience as the most recent reviewers - extremely long lines, no AC on the lower deck on some buses, and rude tour guides. We would have spent less money taking a taxi and would have had more time to... Read the full Gray Line New York Sightseeing review

Save your Money and Skip Gray Line Bus Tour

  • 1 out of 5 stars by Travel2Fun from Fletcher, North Carolina
  • June 8, 2009
Quote: Save your money and skip the NYC Gray Line tour. It was terrible! We have always used the subway or taxis in NYC, but we visited with our children in late May and thought the kids would enjoy the tour. The buses were not AC, or at least they... Read the full Gray Line New York Sightseeing review

Red Jacket Robbers

  • 1 out of 5 stars by Jeanine50 from Amsterdam, Netherlands
  • February 17, 2009
Quote: The Gray Line ticket-sellers on the hop-on places abuse your creditcard faking a technical faillure of the cardreader/paying machine, asking for cash instead and handing you a - not completed - cashstrip!After a while you'll check your cc-account... Read the full Gray Line New York Sightseeing review

Harlem Gospel Tour

  • 5 out of 5 stars by tracey73jay from Sydney, Australia
  • January 30, 2009
Quote: We went on this tour on the 31st December 08, our tour guide was named Glenn. He was unreal, he knew so much about Harlem as he grew up there. Very Informative & very very funny. My husband was unsure about the tour when I first booked it but he... Read the full Gray Line New York Sightseeing review

Do Not Waste Your Money on Gray Line

  • 1 out of 5 stars by Lvnea from Tyler, Texas
  • August 15, 2008
Quote: I took the Grayline Tour NYC on last Thursday, August 7. We waited in line for the green line tour for over an hour and a half. The tour took over 3 hours and didn't go within sight of Ellis Island or Statue of Liberty, something which we wanted to... Read the full Gray Line New York Sightseeing review

Zero Customer Service

  • 1 out of 5 stars by BusyTraveler from Anaheim, California
  • August 10, 2008
Quote: First day, the bus broke down. We sat on the bus over 45 minutes before being told the bus was not running (they had even continued to let people on knowing the bus wasn’t running). We were kicked-off and left to find a bus on our own. NO ONE made... Read the full Gray Line New York Sightseeing review