There is not better location or hotel that is better for the money in that area. The people in mex city refer to it as a 5 star. The staff was unbelievable, resourceful, kind, and helpful in any way. the whole hotel is clean and elegant, with jacuzzi tubs in all rooms and clean nice beds with plasmas in each room. the location is perfect, in a nice area. i lived in mexico city for two years and this is my favorite place to stay, quaint, colonial, not a huge hotel so you get all the attention you need. never waited in line for anything. Free 1 hour internet per day. ETC. you would be a fool to stay anywhere else.

I purchased the reservation via Orbitz for what seemed like a good deal ($100/night for a 4 night stay=$400). When I arrived at the hotel, I was asked if I wanted to upgrade to a larger room and was quoted $100 (plus taxes) for the whole stay and was asked to sign a credit card voucher (standard procedure). When I checked out of the hotel, I was told that the room upgrade was $100 PER NIGHT. When I spoke to the manager, he was rude and stated that I must have misunderstood. This was blatantly wrong, as I am fluent in Spanish. So beware of predatory business practices with this hotel and their staff. I WOULD NOT RECOMMEND IT!

The rooms are small, but they are very clean, great decor, the staff are very friendly and helpful and the food was fantastic. The location is also terrific. Would stay here again in a heartbeat.

I stayed at this hotel with my mom. We found the staff to be very, very nice. They were good about giving directions around the city. The cafe was lovely with friendly staff. The room service food was delish! The suites are very swanky. The room we had a jacuzzi that was a little dirty but after we blasted the water out it was fine. The bathroom was very modern looking. Only problem was finding the place initially but the staff was kind enough to come and find us and let us follow them to the hotel.

I needed to go to the american embassy in Mexico City, and I wanted a hotel close to it. This was a very good choice. Good price, and within walking distance of the places I wanted to go to (Alameda, Palacio de Bellas Artes, Zocalo, American Embassy). The staff was very friendly and they answered all the questions promptly and accurately. They also have free internet, which was great because I forgot to print a form I needed at the embassy, and I just filled it in my room and went to the business center to print it.