- ckelly
- First Reviewer
- 3 out of 5
- Avg. Member Rating
- 7
- Reviews
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2
- Photos
ONE NIGHT IS ENOUGH
- April 4, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
The elegant lobby and surrounding areas make you anticipate a much posher room. Although space is not an issue in the guest rooms, update of its furnishings is.
The sliver of soap by the sink and the bathtub date from another era.
The "free" breakfast is barely okay, although for an additional $6.95 you can order pancakes, eggs, etc.
We requested and paid for an "upgraded" room and got one off the parking, ground floor, not exactly my idea of an upgraded room.
Since our stay was short, it didn't matter much, but I wouldn't want to spend more than one night in these conditions.
Indian Wells Resort/Bargain
- March 31, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
We thought this hotel was very nice overall. Clean and quiet, nice pool, comes with breakfast, pleasant staff, and seems to have just been painted/landscape sharpened up/bathrooms redone & nice.
Our room was a little disappointment only in that we suffered a bit from the cigarette smell. Changed our room to another "non-smoking" only to find it was the same. If it hadn't been for the cigarette problem, we would have been totally satisfied.
Left early
- March 9, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
The Indian Wells Resort was disappointing. The pictures did not show the shabby furniture, dirty carpeting and musty odor. Even the lobby furniture was shabby. We were given a room with a parking lot view. We recognize that we got the room for a low price. Unfortunately, the resort was sold out with a conference and we were not able to upgrade or change rooms. Our reservation was prepaid for 2 nights and we left after the first night.
What a RESORT Hotel!
- January 5, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
This place was truely Wonderfull! I capitalized the "RESORT" because it that in a superlative manner.
Great Location for Pacific Life Tennis, Renovation not complete
- March 21, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
While this was a great location for the PLO with free shuttle service, our room as well as some others in the group were smelly, the mattrees was old and worn out and we won't even discuss how bad the pillows (or things they called pillows) were. We requested a room change but due to sold out could not. After requesting at least a pillow change twice I finally demanded a new mattress and new pillows which to our surprise showed up the last night of our stay. To add insult to injury our car was broken in to while there. Since there was nothing in the car no other damage than the window. The $18 per day resort add on fee is a joke. The comp breakfast is nice. Evening happy hour a joke. Having the shuttle service to/from the tennis tournament a real plus. We were told that renovations were only about 80% complete. Guess I got a bad draw.