Hyatt Grand Champions Resort
- 4 out of 5
- Avg. Member Rating
- 16
- Reviews
-
6
- Photos
Awesome hotel accomodations, ammenities and service!
- May 15, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
We were VERY, VERY pleased with our stay at Hyatt Resort in Indian Wells. The property was well kept, clean and the staff was very friendly. The adult pool offered was a nice addition vs the "family" area. The gym was fantastic as well. I would definitely recommend or stay there again the next time I go to Palm Springs!
Very Lovely!
- January 20, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
This was luxury at it's finest. The rooms were clean & huge! It came with a sofa bed. I loved that the room had a refridgerator in it & a flat screen tv. The alarm clock had an iPod/iPhone dock which was really nice. I will try to stay here everytime I visit the Palm Springs area. Nice resturants were just up the street. Ruth Chris, P.F. Chang, Cheesecake Factory etc.
Be aware that you might have to pay a $20 "resort fee" & when we went there was the weekend of the Bob Hope Classic so self parking was scarce. They had valet to make up for it though.
Great Staff
- November 2, 2008
- Rated 4 of 5 by
tsurko from Clarksburg, West Virginia
I stayed at this hotel for a conference October, 2008. I was there for almost a week and it was nice. The staff was excellent--very polite and helpful especially when I looked lost and was wondering around with a confused look on my face. The outside is beautiful and there are seven pools on the grounds including two designed just for kids and one where there are no kids allowed. The room was large and the view was nice. The bed wasn't as comfortable as I'd hoped. Also I had ten pillows and couldn't find a single one I liked but the housekeeping kept the room very clean. Also, there was a cozy couch for relaxing and plenty of space to keep all of my stuff. The room service food was better than most room service I've had and the staff is willing to try and get you whatever you want even if it's not on the menu. Room service is also very prompt and usually arrived before they said it would. I would recommend this hotel--also, for you golfers, I hear the golf course is exceptional.
From Hades to Heaven in a Half an Hour
- August 25, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Having just returned from the Hyatt today, I must say it was the BEST vacation of my life! It started out like the trip from Hell. Valet failed to unload the back seat, internet service was $10 extra bucks, resort fee $18 extra bucks, and all of a sudden my 3nights and 4 days for $* PLUS a special little cabana for my sweetheart on her 40th birthday by the pool for $45 for a 1/2 day plus $10 for 2 bottles of arrowhead and a basket of 4 fruits, then a light dinner of pizza and appetizers in the pianissimo for an additional $43 and now let's remember to add on tax tips. Before I laid my head on my luxurious down comfort pillow, I had spent over $525.00 for my $* a night desert weekend getaway package.! However, My wife and I are both quite verbal and we complained vociferously (we're shrinks!) Picture this if you will: The Hyatt Grand Champions Resort, Villas and Spas literally and figuratively bent over backwards to make this right. And this is what they did: 1. Eliminated all costs associated with resort fees, internet charges and fruit baskets with water in them. They provided us with a luxurious private cabana ALL DAY at no charge and the concierge herself brought us a complimentary carafe of mimosos to toil with that midday sun. 2. Eliminated all any extra fees or hidden costs not specifically referred to in the contract. 3. Followed up with us by two separate concierges and the hotel mananger on site, who personally called to inquire if there's anything else they coud do to enhance the quality of our stay with them. This trip literally went from a BIG FAT DISASTER to the Best of the BEST. OVERWHELMING RECOMMENDATION!!!
The ultimate Hot Piecost
- February 8, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
I am writing to say that the resort fee is totally worth it. I loved all the benefits that I recieved. Where else could you get so much for such a paltry sum. I thought that the room rate was so reasonable that when I heard about the resort fee I felt embarassed that such a hotel should be forced to hide their poverty in a resort fee. I would like to be the first to suggest that Marriott add a special comfort fee on to their resort fee to ensure that the front desk gives a smile on arrival and a tanks berry much upon departure.