, United Kingdom
November 5, 2003
First the good point: the staff. Universally lovely, helpful, and really tried hard . . . but couldn't make up for the rest of the place.
This is listed as a 5* plus "luxury" resort. The hotel as you approach it is a 70s style concrete monstrosity, kind of like something you might stay in at an airport. It is situated on a v small, grey, scrubby beach with lovely views over a power plant. The rooms inside are nicely furnished (recently re-done) and the bathrooms good, but not at all outstanding for the price -- cheap toiletries, no film channels on the TV, extortionate mini bar etc). At the time we went, the whole of the grounds almost were a building site, as the refurbishment was running 4 months late but they hadn't given us the option to cancel.
Second big gripe: RIP OFF policies at every turn. Even the small bottles of water in the mini bar were about 5 times more expensive than in the town (at a "luxury" property you normally get mineral water free), the lunch food was vastly overpriced and motorway service station quality, and because the hotel was a good half hour by bus away from anywhere else, you have no other options. Dinner was very average but very pretentiously described and served; a major source of amusement was trying to guess which elements of the dish as described on the menu would be left out, as nothing ever turned up exactly as advertised. Also despite being on half board we were still charged for every single drink (oh yes, even the water again, and tea or coffee) with the meals.
The place had all the charm and atmosphere of a morgue -- huge empty spaces with piped music playing, and our other fellow guests seemed to be either locals with hundreds of kids, god alone knows how they afforded it, or rich Russians there to use the spa. Oh and Uri Geller was at breakfast one morning.
We did use the spa, and the treatments were fairly good (except the Indian Head Massage, which just involves getting your hair smothered in oil, yuck, and did nothing for me) but again very expensive for what you got compared with the UK.
From journal Le Meridien and Limassol - Just Don't!!