October 20, 2005
I started my experience with a limousine pick up from the airport. This was a very nice Mercedes with uniformed driver who offered newspapers, magazines, bottled water, and hot towels for the journey of about 50 minutes.
When we reached the hotel, I was escorted out of the car and addressed by name and my bags were taken from me. I was then escorted straight up to my room and check in was done there and then – most efficient.
My room was an executive club room which happened to be a corner room on the 25th floor, so had two full length windows to two aspects, one overlooking the city, the other overlooking the KLCC park and hotel infinity pool.
I had a huge king size bed with side tables, work desk and chair with free high-speed Internet access. There was a seating area with two large armchairs and a table, fridge, mini bar and tea and coffee making facilities. There was also a walk-in wardrobe with safe and a huge marble bathroom with separate bath and shower. Part of the advantage of having a clubroom is that you also get five pieces of laundry or dry cleaning done everyday for free.
Being on a club floor, I has access to the club lounge, which is on the 24th floor and has fantastic views of the Petronas Towers right next door to the hotel. This is where the complimentary buffet breakfast is served and snacks and drinks served throughout the day. There are also private computer rooms, where you can access the Internet, print, fax, photocopy, etc.
The breakfast is very good and takes the form of a buffet with drink selections, cereals, fruit, hot food such as eggs cooked to order, bacon, sausage and some authentic Chinese food which I wasn’t brave enough to try first thing in the morning. As this is a Muslim country, they do not serve pork; so all meat is chicken, turkey, beef, etc.
I held a meeting in the hotel whilst here and used their business floor. We had a room for the meeting, then an adjoining room for an eight course Chinese meal. This was fantastic and we were waited on hand and foot, the food was superb and I cannot fault any aspect of the meeting from the initial arrangements to the actual event itself. This hotel is truly faultless.
There are many restaurants in the hotel (separate reviews), as well as a spa, infinity pool, fitness club, etc.
The hotel is pretty expensive by SE Asia standards (I paid approx $180 USD), but compared to similar hotel in Europe is very reasonable for the quality and service you receive. I cannot recommend this hotel enough.
From journal Kuala Lumpur Luxury