The room itself was a typical Hilton hotel room, with nothing exceptional about it, perhaps it was a little bigger than normal. The amenities were the standard for the business traveler -- minibar, data port, room service (poor). I did have a nice view of the parque Nacional el Avila and its mountains.
The front desk, porter and concierge services were very good. Everyone was helpful and polite, and their English was quite good. This is the newest luxury hotel in Caracas, and it has an abundance of services on its lobby levels. There are numerous restaurants, a very cool cyber cafe which doubles as a hang out and the business center, a branch office of American Airlines, a book shop, fitness center, pools, and facilities for conventions and performances. The hotel is enormous -- it has 780 rooms -- and I found myself spending time in the lobby bar just so I did not feel so isolated. This could be more a casualty of being a business traveler rather than any fault of the hotel, but I did have the feeling that the hotel was not running at full capacity.
The hotel does not have a cash machine, which is a major pain, and it also is not in a neighborhood where you could just walk outside and go for a stroll. It is only a block or so away from the Museo de Ciencias, Galeria de Arte Nacional, and the Museo de Bellas Artes and the metro.
Results 1-3of 3 Reviews
July 24, 2007
New York, New York
May 3, 2001
From journal Caracas Has Character
Citrus Heights, California
November 4, 2000
From journal Layover in Caracas