- jemery
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 19
- Reviews
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2
- Photos
A real winner!
- December 31, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Stayed there in April for a conference. They are extremely well located, with good, clean rooms, and quality service. I truly enjoyed my stay there and would book the hotel again in a heartbeat!
Excellent hotel in the heart of Vancouver
- August 21, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
We stayed here celebrating our 35th wedding anniversary. The hotel is right in the heart of Vancouver. We spent a week here and found it great for easy access to anywhere in Vancouver. The hotel staff were helpful and friendly. The restaurant food and service were equal to that of any of the fine restaurants in the area we visited, and there were plenty of excellent restaurants nearby. In the hotel restaurant, our server gave us a wonderful dessert sampler on a plate decorated with "Happy 35th Anniversary." In fact we received another special plate in our room on our actual anniversary. I had a massage in the Spa, which was one of the best I've ever had. The fitness room was on par with other hotels we've been to. We didn't visit the pool area. We were on the 17th floor with beautiful views of the city. We had a king room that was nicely furnished and decorated, and we found it to be very quiet. The bedding and pillows were very comfortable. I liked the separate tub and shower in the bathroom. Highly recommended!
They don't want you to book through the internet
- May 30, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
When we arrived at the Sutton we were told because we booked through travelocity we could not have a king size bed we would have to take to twin beds and we were told we should not have booked through travel website. My wife and I were very disappointed by this and it made it very inconvenient for us to sleep in separate beds kind of takes the romance out of it.
For being a 5 star or even 4 star hotel. I've had more accomidating front desk at Motel 6. We did not feel welcome there from that point on. The concierge were excellent and the house keeping were nice just a real bummer they don't like Travel or online booking. For what they charge find someone who wants your business.
A Great Hotel Experience
- April 1, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
I would definitely stay at this hotel again. The rooms were clean, spacious and provided a great view of downtown Vancouver. The staff were all very courteous and incredibly helpful. The beds were comfortable, although I can't say I liked the fabric that they used on the comforters. The water pressure was also slightly lacking in the showers, but this was only a minor inconvenience considering how great the rest of my experience was. Prices are a little steep on the minibar, room service, etc., but this is no surprise considering that it's a 5-star hotel. The restaurant and bar downstairs are an added bonus, as is the currency exchange service offered at the front desk. Overall, I would rate my experience as a 9.5 out of 10.
centrally located, quiet, elegant, and worth it...
- February 28, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Hotel is one of the best in the city. Its centrally located. The staff is incredible - from the maids to the concierge. The martinis are too expensive (15 dollars) but they weren't bad.