Staff was very friendly. Location of hotel was great. Close to ferry and walking distance to touristy spots. Bed was more comfertable than mine at home. Would stay there again for sure!

The best thing about this hotel is its location. It is located in Sydney's central business district, next to Darling Harbor and the Sydney Aquarium. It is also only a few blocks away from the train station and the Queen Victoria building. It's a perfect location for business or pleasure. My only regret was that it did not have free internet access. The building does have both wired and wireless internet access, but the daily rate seemed too expensive for my tastes.

We had a great stay at the Four Points by Sheraton darling Harbour, the staff were excellent, the room was great and Darling Harbour is the best place to experience Sydney. We had 3 fun filled days.

The only reason I booked the Four Points by Sheraton, Darling Harbour, was because it was the cheapest hotel in Sydney in the Starwood network. A firm believer in "you get what you pay for," I had my doubts as to whether this hotel would be near what I wanted to be near or how nice it would be. The hotel put those fears to rest.

First thing they did to impress me was to allow check in at 7am. I had emailed the concierge with this request earlier, she could not guarantee it. After a sleepless 15-hour flight, I was relieved to be able to have a bed and a shower. And what a bed; it was a sweet sleeper bed just like at the regular Sheratons. It made the adjustment to another continent easier.

The Four Points was a business hotel. Sometimes these come across as stuffy, especially when you’re wearing short and sandals and everyone else was in suits. The amenities were everything you get in an upscale hotel, stocked mini-bar, cable TV, in-room safe, and lovely n bathroom. There was even an electrical converter. Good thing since mine didn’t work. The best thing about business hotels was the room had a king-size bed. Sometimes it’s nice to have a king-size bed to yourself.

I had two mishaps while staying here, but nothing that would stop me from staying here again. The first 1 was that I went straight to sleep after my 7 am check and was loudly awakened at 9:30am by the concierge who wanted to make sure the room was to my liking. Although I appreciated the gesture, waking me up from a deep sleep was not the way I wanted to start my day. The second mishap occurred on my last night. I had booked 2 nights using Starwood points and then booked a 3rd that I paid for. To do this I made 2 separate reservations. Even though I pointed this out upon check in and asked if there was anything I needed to do on Sunday, the front desk clerk said everything was fine. Sure enough I tried to get into my room Sunday night and the cardkey didn’t work. I had to back down to the lobby from the 7th floor and get a new cardkey.

The best thing about the Four Points was its fabulous location. I was a 15-20 walk from the ferry terminal, add another 10 minutes from the Opera House and Harbour Bridge. Darling Harbour was a great place to see in itself and it’s connected by a pedestrian bridge right from the hotel. I had no idea all the great places right behind me -the city aquarium, a huge shopping mall and all sorts of fabulous cafes and restaurants.

I was at the hotel for a few days and was unable to sample the 2 restaurants and 24-hour fitness facility. When I go back to Sydney I will definitely stay at this location again.

Overlooking the Darling Harbour, Four Points is in one of the best locations in Sydney. It is close to the nightlife of King’s Street and Cockle Bay Wharf, 10 minutes' walk from the train stations of Wynyard and Town Hall, 5 minutes' walk from the bus station on York Street, and couple of minutes' walk to the ferry at Darling Harbour.

Four Points is about 20 minutes from the airport. It costs about $25 by cab to get there; there are also airport shuttles for $9/person that drop you off right at the doorstep of the hotel. We arrived at the hotel at 9am (the hotel's check-in is 3pm). We left the luggage with the concierge and left to get some breakfast. They got a room ready for us in under an hour and had our luggage sent up. I’d booked a city-side room over the Internet at a special, pay-for-two-nights-stay-three-nights offer that gave me an absurdly low price of $117/night(even the low-end hotels in the city area of Sydney were at $130/night, with higher rates for weekends). Considering the low rate, I did not even ask if an upgrade was available.

The hotel automatically upgraded me to a harbour-side room – the only drawback being that it was in the smoking section. The receptionist offered to hold a non-smoking city-side room if we decided that the smoking section was not to our liking and did not want an ozone cleaning if the smoke was heavy. I am very sensitive to smoke and was apprehensive, but the room was perfect in every way. The smoke was non-existent inside the room, and we only could smell it in the corridor on the way to the elevators.

The room on the fourth floor had a lovely harbour view, from where we could watch the people on the Pyrmont Bridge and the bright lights of the harbour-side shopping complex. It had a huge king bed with luxurious linens and lots of pillows. The bathroom was marble-tiled and was quite spacious. On our last day in Sydney, we were so tired that we chose to stay in the room, sleep in, catch some TV, and watch the ferries go by. The room was comfortable and inviting, and never once did we regret staying in.

Guru had to extend his stay by another day initially and then discovered it was to be two days. They offered to keep him in the harbour-side room for the price of a city-side one, even when we found an Internet rate off the SPG site. We kept asking them for changes more than once, and throughout, the staff were very courteous and extremely helpful.