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Universals Hard Rock Hotel Reviews

5800 Universal Blvd., Orlando, Florida 32819

Featured Review : I took my two nephews 12 and 15 to Universal and stayed at the Hard Rock. They loved this hotel!! The activites at the pool were great for all ages, the express pass to the Universal Parks was so fantastic I would never ...See Full Review

  • #43 most popular
    Orlando hotel
  • Avg. User Rating:
    4 out of 5 stars
  • Hotel Class:
    4 out of 5 stars

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  • Always Great!!

  • 5 out of 5 stars
     A traveler from Travelocity.com
  • August 16, 2009
Quote: I have stayed at the Hard Rock many time and I enjoy it every time. I love the convience to the parks the best. The rooms are clean and have room to move. The pool can get a little loud but other than that it's great

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  • Hard rock with Kids

  • 4 out of 5 stars
     A traveler from Travelocity.com
  • June 17, 2009
Quote: We stayed at the Hard Rock our last trip to Orlando. We usually stay with Disney so we rate customer service highly. The staff was friendly but were not forthcoming with any upfront info. The rooms were beautiful but lacked simple amineities that even a motel six would have like a heat lamp in the bathroom and a frig and microwave. The hallways were ten miles long and were always freezing. We chanced hypothermia every time we left the pool to go back t our room. Also we were charged $15 day for parking. We could have parked at the magic kingdom for less!! Definitely nice to be right next to parks. Great for our tweens, they loved it.

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  • Fun at the Hard Rock

  • 4 out of 5 stars
     A traveler from Travelocity.com
  • June 17, 2009
Quote: The Hard Rock is a wonderful location for families to stay at if they are visiting Universal studios and Island of Adventures. The express pass is incredible and allows you to get to the front of all lines at the rides- that alone is worth any extra money over other hotels in the area.You can save hours!!! The hotel itself is beautiful and the rooms are modern and spacious. The pool is absolutely gorgeous and is fun for all ages. The food and drinks are all very good, but a little on the pricy side. Another plus is guest laundry rooms available, although some of them are unclean and in need of repair. A short walk to everthing !!! I would definitely stay at the Hard Rock Hotel again!

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  • Fun at the Hard Rock

  • 4 out of 5 stars
     A traveler from Travelocity.com
  • June 17, 2009
Quote: The Hard Rock is a wonderful location for families to stay at if they are visiting Universal studios and Island of Adventures. The express pass is incredible and allows you to get to the front of all lines at the rides- that alone is worth any extra money over other hotels in the area.You can save hours!!! The hotel itself is beautiful and the rooms are modern and spacious. The pool is absolutely gorgeous and is fun for all ages. The food and drinks are all very good, but a little on the pricy side. Another plus is guest laundry rooms available, although some of them are unclean and in need of repair. A short walk to everthing !!! I would definitely stay at the Hard Rock Hotel again!

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  • Hard Rock Hotel ....ROCKS!

  • 5 out of 5 stars
     A traveler from Travelocity.com
  • June 3, 2009
Quote: This was our first trip to Orlando. A friend suggested to stay at the Hard Rock and to upgrade to the CLUB level. Yes, it cost more, but the benifits are plenty. The breakfast, lunch snacks, dinner snacks, night snacks are awesome. Your room key is a Express Pass at the theme parks. The rooms are nice and clean. The service is top notch and very friendly. Our only error was not to book one more day just to hang out at the hotel pool side. It rained every day between 3-5pm and went into the evening. My only complaint would be that the internet should be part of the room cost....especially at the club level. We absolutely loved our stay at this great hotel. I would highly recommend staying at the Hard Rock Hotel and to upgrade to the Club level if your are doing the Universal Theme Parks. We WILL be back!

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