Cancun Palace All-Inclusive
- beecubed
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 46
- Reviews
-
18
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Cancun Palace
- February 23, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
We just returned from Cancun yesterday, and we spent a week at the Cancun Palace. The rooms and service were spectacular. The pools and beach were great. All of the staff was friendly and helpful. The All-Inclusive part of the trip was sensational as this was our first experience with All-Inclusive.
A return trip will probably be on the horizon!!
Great time!
- February 19, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
Our family of 4 went to Cancun Palace for a week Feb. 7-14 2009-my husband and I and my 2 teenage boys ages 13 & 16. We had a great time. They couldn't do enough for you and we felt like royalty. They clean your room twice daily. Room and drink service was very prompt and most everyone was pleasant. We gave the food overall a B+. Don't eat the buffet for dinner but it's fine for breakfast and lunch. They also have sandwiches by the pool for lunch. We enjoyed all the restaurants but liked the Steak Place the least...possibly because the waiter wasn't that attentive. Note: Men need to wear pants for the Italian restaurant. Luckily I brought a pair for each of the boys but my husband had to buy a pair down there. My only complaint is my teenagers needed to be signed in and out of the Kids club thus they opted not to go there at all. It looked nice...video games, ping pong tables, etc. I mentioned it to the person at the Kids club and the hotel clerk on check out but doubt it will be changed. They did enjoy playing tennis and pool volleyball. There were many kids there of all ages especially toward the end of the week (nearer to President's Day holiday). The beach is small but beautiful. Don't buy the cigars they try to sell you on the beach-they're really not Cubans. My husband was hoodwinked again. The only tour we took (many were included) was to the Wet N Wild Water Park which we took the bus too...felt very safe doing so. My kids weren't that impressed with it had 3 water slides and a wave pool.
wonderful trip!
- January 24, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
When they met us in the lobby with champagne, we knew this would be wonderful. The view from our room was directly over the pool and onto the ocean. The drinks were free flowing and made with top shelf liquor. Room service was always prompt and courteous although once the food was lukewarm.
Our one frustration was with the hotel-arranged excursions. We signed up for snorkeling (advertised as free) but they neglected to mention that there was a $2 per person beach fee and that the bus and boat personnel expected tips. We felt bad that we hadn't brought much cash. The snorkleing itself was beautiful (along the coral reef) and the 50 minutes in the water was just enough time for us beginners. Also, there are other optional activities (horseback riding, etc) on that excursion which you can charge to your room but again the personnel expect tips.
just amazing, one of the best in the world
- November 29, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Excellent services, personnel, activities. The Best staff of Mexico. Would return.
OMG - I'll never stay anywhere elses in Cancun
- July 24, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
I spent 4 marvelous days in Cancun at the Cancun Palace with my girlfriends, and we all loved everything about our vacation! The fantastic Customer Service started as soon as we exited or taxi, and did not stop until we left the resort. The resort by the way was fabulous, clean and had exciting activities every night. The food was outstanding for every meal. If I had to describe the staff of the Cancun Palace in 2 words, they would be "over accomodating". My friends and I are planning to return again, and we have already decided that there is no other place in Cancun we want to stay. Cancun Palace or BUST!!!