* The resort is in Surrey - about 15 miles from central London. It is very easy to find, just a few minutes off the A3 in Surrey. Parking is free of charge.
* Opening times vary according to the season. The website lists all times and dates. Get there early though, if you are ready to go the moment the park opens, queuing times will be better. The first couple of hours of the day are the best time to visit the new attractions, before the queues really start to build up. If you stay at the Holiday Inn hotel on the resort, you can enter the park 30 minutes before general opening times. Not all rides are open though, but some are available to ride before the general public.
* Tickets cost around £108 for a family of 4 for a 1 day ticket. Shop around for discounts and vouchers though, there are plenty of these available. If you buy in advance, on-line you also pay a cheaper price than at the gate.
* There is a lot to see and do. There are some (but not a lot) of thrill rides - Dragon's Fury, Vampire, Dragon Falls and Kobra are the main ones. They have a little SeaLife where you can see sharks, rays and other sea creatures. There are also a lot of rides suitable for younger children and Toytown caters for toddlers and has lots of gentle things on offer.
* If you want to ride the Thrill rides, go straight to the back of the park when it opens, and work your way around these rides first. The queues build quickest at these rides too. Start with Vampire, the rollercoaster - queues are fastest to build for this ride.
* There are plenty of places to eat and buy food. Have an early or a late lunch to try and beat the crowds. You are also allowed to bring your own picnic - they have lots of great picnic areas - the grassy area around the zoo is really nice. Buy the refillable soft drinks - they cost £6, but then you can refill it around the park as often as you like.
* Make sure you wear comfortable shoes - you will do a lot of walking. Also make sure you can fasten your shoes if you go on some of the intense rides.
* There are a couple of electronic notice boards at various locations throughout the park. These are updated regularly and tell you the queue times for the rides.
* There are months of the year when it is quieter than others - March/April for example (but not Easter) and September/October. I read also that Fridays tend to be the busiest days. We found Saturday was not busy at all - strange but true.
* They have lots of animal talks in the zoo, you definitely need to get there around 15 minutes before the start time, otherwise you won't get close. I also think you need to walk around the zoo area at least twice. The animals are active at different times throughout the day, so you may miss something if you only spend a morning there. The zoo was our favourite part of the park as well, definitely a highlight.