The hotel has a great location - right in the centre of Salzburg's Altstadt, about 2 minutes walk from the cathedral. We found it quite easily and were able to park right outside whilst we unloaded our suitcases.
The hotel has been family run for several generations. The building is listed and was built in 1342. The lobby area though has been extensively modernised and there is a cinema entrance also in the lobby, which I think, detracts from the historical aspect somewhat.
It is close to the foot of the Hohensalzburg fortress and all the historical sights are just a few minutes walk away. Also there is a wealth of restaurants closeby.
The hotel has a small parking area in a street nearby, however you really do need to book this in advance. We did not do this, and were told on arrival (on Saturday morning) that it was full until Monday morning. We had to search for a parking spot on the street - eventually we found one in the New Town area on the other side of the river, but it was a bit of an ordeal. The cost for parking in the hotel's parking area was 12 Euros per day - very reasonable, and absolutely not worth trying to find an alternative.
There are a total of 45 rooms at the hotel. Some are decorated in a traditional style and some in a modern style. Our room was traditional - it had a wooden floor, 4 poster bed and single bed, wardrobe, basic television and not much else. It was immaculately clean but felt a bit basic and spartan for the price. In hindsight, I wish we had requested a modern room.
Our bathroom was lovely though - modern, large, luxurious with a huge bath and overbath shower.
The hotel is right in the Old Town so the streets are very narrow and buildings are close together, for this reason the rooms are a little dark and there is no view, but this is the price you pay for location.
There is an Italian restaurant linked to the hotel. We ate there on the first evening and had a very nice meal. It also has an intimate and cosy atmosphere.
Breakfast was very good and included in the room rate - a self-service buffet with cold meats, breads, fruit, boiled eggs and bacon. The staff were very polite and helpful and brought you alternatives, if what you required was not available at the buffet.
We enjoyed our stay at this hotel. We did experience particularly bad weather in Salzburg - lots of rain and it was unseasonably cold, so for this reason probably spent more time in our room that we would have otherwise. For this reason, I may have been a little over critical of the room and its basic characteristics. The hotel is that aside very nice - the location is second to none, ask for a modern room and book your parking in advance and I think, you would have no complaints.