St. Thomas Stories and Tips

Nancy and Joe

Exterior View Photo, St. Thomas, U.S. Virgin Islands

Magen's Point Resort is a timeshare offered through RCI. It is located half a mile from Magen's Bay.
My husband and I spent an entire week at the resort and were glad that we had enough activities to occupy our time on the island to avoid being in our disgusting room. This resort needs to be razed and rebuilt. Upon our arrival, we found the wall-mounted air conditioner turned off in 87-degree heat with 75% humidity. It took over six hours to cool the room down. The air conditioner is located above the bed, causing sleep disturbance because it roars all day and night. The box spring is stained with who knows what, the pillows are less than an inch thick. The smoke detector lay without a battery all week even though we notified the front desk. The tile floors had black mold growing in all areas that weren't high traffic. The drapes had holes in them, the windows were missing screens that allowed bugs in all day because the windows and sliding glass door didn't close tightly. All windows and the living room ceiling leaked when it rained. This was an everyday occurrence because the island gets a daily tropical shower. The shower was corroded by mineral deposits with mold in the grout of the tiles. The railing on the balcony was unsafe due to the bolts securing the railing to the building being mounted to a rotten board. The unit next to us had part of the outer wall missing revealing studs and the back of the shower. 50% of the towels and definitely the sheets were stained.
The only pretty part of this resort is the pool. This is because the restaurant serves at poolside. However the lights in the pool for night time illumination don't work. The restaurant food is delicious when they don't run out and they won't take reservations past 8pm. The hot tub heats the water well, but the aerator has been broken for over three years. Construction on the site was started over five years ago and not touched for three years. Half of the parking lot is dirt. Over 30 cats roam the resort. These cats are fed and maintained by the resort and all are spayed. But they are all flea-ridden.
On the first day, we attended an orientation and halfway through our orange juice they told us it was spiked with rum. No sign warned us of this. This is a concern to us because of personal preference and beliefs regarding alcohol consumption. Plus dangerous to others who are on medications that could interact with alcohol. When approached regarding this issue, management simply said " you're in St. Thomas, everything is spiked with rum".

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