Even though the travel agent booked us at The Oberoi hotel, it still took the reception at least 30 minutes to check us in even though we arrived after 2am. I was later told by the travel agent that that is the normal course of business in India. The lobby of the Oberoi is very nice, but the design is more modern and sleek, so don't expect a traditional Indian look. The pool was outdoors and didn't look that nice. It was a bit cold to go for a dip. I didn't use the spa facilities; the massages were pricey (especially for India) since it was a nice hotel. My hotel room was great. I had a view of the Queen's necklace (see pictures).