Inn on Long Wharf has the best location of any timeshare I have visited. Driving directions were simple and very accurate. Resort personnel were fine, anxious to please and pleasant at all times.
Parking is minimal. We had two units, two vehicles, and on the weekend before we left the resort we had difficulty finding two spaces. Fortunately, both cars have handicapped tags and one handicapped space was usually open.
The interior of the units is most pleasant, although a little unusual due to entry into the bedroom, but we got used to that. Living room furniture was fine to sit on and, as we had connecting rooms, we were able to utilize the two bedroom chairs in the seating area of Unit 551, although we were unable to watch the television set in that unit because after several seconds, the picture turned to snow on all but a few channels. TV watching was therefore restricted to Unit 552 which was considerably smaller and which did not accommodate the bedroom chairs. We complained and someone came to fix the TV. We were told it had been fixed, but it was that was not the case.
The kitchen area was as we expected. Minimal, but we have no complaints in that regard. Coffee supplies were of good quality and welcome.
The bathrooms are beautiful to behold, but the whirlpool tubs were not easy for us to get in and out of due to our ages and physical conditions. Showers would be better for seniors/disabled persons. The towels, linens and paper products were fine.
We are four senior citizens, three of whom have disabilities. Two were able to share the queen-size bed in Unit 552, but because of disabilities, two were unable to share a bed and decided to take turns on the bed and sofabed on alternate nights. The nights on the bed were all right, the nights on the sofabed were agony, not only because of the intense discomfort of the sofabed itself. I spent the first night on the sofabed and was unable to sleep because of the drone of the air conditioning (exhaust) unit on the roof right over the living room. I mentioned this to someone at the front desk and she said that was one thing about the unit that was unpleasant. The unpleasantness worsened each night. By Thursday, it sounded as though there was a motorcycle on the roof and we could take it no longer. We complained and someone was sent over. It was raining cats and dogs and he said he would see what he could do, but he was not going to get electrocuted. We understood completely. He turned off the unit and reported that the bearings were burnt out and that it was no longer going to bother us. We had blissful nights of sleep on Friday and Saturday. Even the "rack" (sofabed) didn’t keep us awake those nights.
So, all in all, our visit to Inn on Long Wharf had some good points and some bad points, although I’m afraid I must conclude comfort was lacking in Unit 552 on five out of seven nights. Also, being crowded into the smaller Unit 552 to watch TV wasn’t always fun, particularly if we wanted to watch different programs which was not possible.
It is my understanding that the resort will shut down in November for refurbishing. One recommendation is to replace the sofabed with a unit that has a modicum of comfort. The Flexsteel unit now in place is brutal. The only good thing about it was the lovely fabric covering. A second recommendation is to increase wattage for living room and bathroom lighting...it was difficult to read anything after sundown.
Inn on Long Wharf has so much going for it - particularly location and the space in the units - that I regret not being able to enjoy my time there. I don't want to imply by any means that there is anything "wrong" with the Inn on Long Wharf. Our problems were probably most unusual and will never occur again. Go to Newport, stay at the Inn on Long Wharf, but steer clear of Unit 551!