Quote: My wife and I stayed here for one night for our first anniversary. It was expensive, but we wanted some luxury for the occasion. The staff was very courteous and helpful; even the bellman helped us find a nearby drug store after he dropped our bags in our room. The room was spotless and the amenities were nice, including a separate shower and bathtub, ample supplies, and a large flat-screen TV. The bed was maybe a little TOO luxurious... the thick soft featherbed didn't provide quite enough back support for me, but otherwise it was very comfortable and cozy. We indulged in room service for breakfast, and the meal was filling and excellent. The room service menu we had was a little confusing, and we couldn't quite figure out what came with what, but a phone call cleared that up quickly. This is a lovely hotel with attentive staff and I would definitely stay here again when I want this level of comfort and service.

Quote: I had the chance to stay at this hotel after my hotel had a plumbing problem and I had to be relocated for my first night. AWSOME is all I can say great room great service all great, I travel to chicago 3 to 4 time per year and I have over looked this hotel never hearing of this brand. In the future it will be top on my list of places to stay, I will be back this time I'll even pay.

Quote: We arrived at the Sofitel ready to check-in, and possibly receive an upgrade. We were greeted and later informed that they did not have a double room ready for us (this was at about 5:00pm). We were offered two complimentary drinks and some snacks while we were waiting for our room or to accept a king room with no wait. No problem for us, we had the drinks (which would have been $12 each for a martini) and then made our way up to the room. I loved the decor of the hotel, very modern and relaxing. I'm not sure what the room rate was, as we were not paying and traveling on business. We were placed in a room on the lower floors and really didn't have a view. I asked to be assigned another room and we were told they were full. Complimentary computers are located on the 2nd and 3rd floors, therefore don't purchase an in-room Wifi or Ethernet connection unless you would like the added privacy. The bathroom was very spacious and had a walk-in shower, separate soaking tub and large vanity with high quality towels and bath products. The Beds were super comfortable (I'll tell you now that I am very selective when it comes to beds in hotels) and this hotel exceeded my expectations. The fitness center could have been nicer, I found it very dark and stuffy, however it contained a large collection of strength and weight equipment along with cardio machines equipped with personal viewing monitors, very nice. Check-out was efficient and quick. I highly recommend that Sofitel Chicago.

Quote: Hotel service was amazing from the valet parking to the front desk people.