The destination for our 2007 annual conference was Vancouver. All we needed was a hotel. After discussions with our travel coordinator, I chose the Pacific Palisades. I had heard great things about this hotel and was excited to arrive. After a 5 ½ hour plane ride, my boss and I arrived at our hotel at about 11:30pm. We were greeted by Ken who grabbed my suitcases and took me over to the front desk. Upon checking in, I was informed that I would be in the West Tower, the tower opposite the lobby. Ken helped me with my suitcases, laden down by conference materials prepared at the last minute. He showed me into my room and lifted my suitcase up on to the storage bench located in the kitchen.
I was immediately impressed by the size of the hotel room, er... suite. I had a full bedroom with king-sized bed and TV, a big bathroom, a full living room with a desk, Internet access, pull-out couch, and TV, a kitchen with a microwave, fully stocked mini-bar, dishes, kettle, table, and a huge closet (including an iron and ironing board) and storage for all my clothes. The decor was fresh. A friend felt like she was in Florida! There were plenty of windows to brighten up the space during the day and a large balcony on which to check out the action on Robson Street at night.
The only major glitch the entire weekend was the missing breakfast on the first morning. I had put out my room service card the night before but my breakfast did not arrive. A call down to the kitchen revealed that they never received the card. Hmm ... maybe a ghost? Probably not. I ordered breakfast and although I was told it would take up to 25 minutes for it to arrive, it was there in less than 15!
The rooms were cleaned and tidied up more than once a day as evidenced by pillows and robes moving around some time after supper. On the third day of my stay, I received a goldfish to keep me company. My bed was super-comfortable and I had restful nights of sleep thanks to a heavy blind behind the wooden-slatted blind in front of it. Robson Street is a hot spot of activity throughout the day and night and the single-paned windows did little to keep out the noise. Luckily I always travel with earplugs and that solved the noise problem.
The staff were courteous and superb attending to my needs and those of our conference delegates. All the delegates were impressed with their stay at the Pacific Palisades and declared 2007 the best conference yet. I would highly recommend the Pacific Palisades to any traveler and would not hesitate to stay here again.
From journal Vancouver on Business