Member Rating 1 out of 5 by LisaJones64 on March 18, 2013


The incompetency of the management/owner of the Secret Garden Inn in Eugene is no longer a secret!

Bottom line... If you have reservations at the Secret Garden Inn for this year's graduation, or at any other time for that matter, good luck to you! Not only was everything about our encounter unprofessional but we consider the owner to be very rude!

Oh, by the way… if you get on their website and look at the testimonials, notice the dates. All of those raving reviews took place when the former owner was there!

Currently we have filed a complaint with the Better Business Bureau on this matter. My complaint is listed under case #22382295 and is being followed up by the State of Oregon.

All I can say is BUYER BEWARE, the Secret Garden Inn is no longer a secret and I strongly encourage you to not visit this establishment as the owner is neither professional or compassionate to his renters and is a bit off balance, he is not one to be TRUSTED!

The Secret Garden
1910 University Street
Eugene, Oregon, 97403
(541) 484-6755

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