a few issues

Member Rating 3 out of 5 by rufusni on November 5, 2012

We arrived after a long drive at 7.30pm and check-in was straight forward. There was plenty of car parking spaces outside. The lobby is quite small with a gift shop and a few computers with free internet access, (there was also WIFI) as well as a few comfy leather chairs. There was a good stand of lots of info booklets about the local area.

First issue was that we presumed the lobby was floor 1, so when we when in room 220 we got into the lift and kept hitting the 2 button but we didn't move...only to realise our mistake. The room was the usual standardised fair you'd expect from a Holiday Inn. But I didn't like that when you walked across the floor it caused the stand and the cupboard under the TV to rattle. And then we had problems with the toilet, which overflowed. Now as soon as we phoned reception they sent someone to fix it and the floor was also cleaned and disinfected. But the handyman's comments lead us to believe that the hotel may have been updated in decoration but much of its underlying structures including the pipes are showing their age. And to be honest the toilet never flushed well when we were there.

I got up in the morning and headed down to the pool. There was one clean dry towel left, and wet towels left on lots of the seats. It was a nice swim as I had the pool to myself at 5.45am. Swam a few lengths and then got into the whirlpool which was hot and relaxing especially given the lack of noisy kids, or the teenagers who had woken us up during the night talking loudly in the corridor and banging doors.

Had a nice shower, and got my free coffee from the lobby. Breakfast had to be purchased, and didn't attract me, so I enjoyed a muesli bar from my own stash.

Lets be honest its a Holiday Inn, it would have be stellar to seriously impress, but equally you know it shouldn't be terrible either - it will be okay and have hot water and a comfy bed. It is in a nice location, just a short walk to shops and restaurants in Missoula. It served as a good stop for the night.
Holiday Inn Downtown at the Park
200 S Patee St
Missoula, Montana, 59802


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