Spanish Passion, Italian Hospitality and Swiss Efficiency

Member Rating 5 out of 5 by Gaires2359 on October 31, 2012

I will try not to gush but this is probably one of the best hotels I've been lucky to have stayed at this last year and I'm really not that easily impressed as I've to stay at hotels a lot for my work.

1. Efficient & polite staff & proficient in English to boot plus they are empowered to make quick (and correct) decisions (sound like a Swiss-run Citibank?)

2. Proximity to City of Arts & Sciences (about 7 minutes leisurely walk)

3. Proximity to massive El Corte Ingles, brand new Aqua shopping mall and neighbourhood shops - right outside the hotel's door!

4. Complimentary mini-bar (yes! really..nice beer but no wine though)

5. Best Paella in Valencia (seriously! I've had quite a lot in this city where it was invented!)

6. Breakfast ~ made to order (what can I's lovely! and such a selection of hams and cereals! even the brewed coffee's not too bad.)

They do get short staffed during the early hours between 8 - 10am but once they are fully-staffed, they do run the place with Swiss efficiency. They may need a better way to check-out of the hotel though, especially when folks don't have to clear any mini-bar bills.

They are a very busy hotel after all, being so near to the City of Arts & Sciences where so many conferences and conventions are held, so it is not a wonder the hotel is not running full-house everyday. But when I was there just last week (end-Oct 2012), the place was swarming with people so it is just as well that they have a really large lounge-bar area as practically every busy person was there using their free wifi service! FYI, the paid service for the internet is in the form of a scratch card for ‚ā¨6 for unlimited 24-hour access so you can surf and blog in the comfort of your own room whilst enjoying the free booze from the mini-bar.

The front desk and the restaurant staff are so very polite and helpful, I love them! And they speak such coherent & precise English. I'm saying this as my agent had made an error for my business dinner booking but with a phone call, they sorted it out in a couple of minutes and even managed to whip up a house salad with arugula & green cheese plus home-made vanilla ice cream with caramel sauce to make up for my agent's error! Can you beat that!? Thanks Felipe and team!

I will so absolutely book myself this hotel to stay in again! Just please don't up the prices! xP

Get this... there are no NEGATIVE POINTS! (Just watch for those cyclists ~ don't cross their paths, literally, as they do have a designated lane on the sidewalk. This city is full of joggers & health-conscious folks so watch for them too.)
AC Hotel Valencia by Marriott
Av Francia, 67
Valencia, Spain, 46023
963 31 70 00

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