A beautiful peaceful and comfortable converted palace.

Member Rating 5 out of 5 by garymarsh6 on September 21, 2012


We stayed in the Aqua Palace hotel which is situated midway between Rialto Bridge and Piazza San Marco. It takes approximately five to ten minutes to reach it from either direction.

The Hotel is beside a canal and in its former days was a palace as were much of the grand buildings in and around Venice. It was a grand palace known as the Scalfarotto Palace built in the 1500’s and up to recently has been used as the telephone headquarters until it was bought again and transformed into a beautiful hotel. The hotel has 30 rooms of various sizes ranging from basic ‘Elegant’ rooms to junior suites and family rooms spread over four floors. Prices range from E350 to E510 per night. The Hotel is situated in the historical Castello quarter at Calle de la Malvesia, 5492. Venice. It is right beside a canal with its own landing stage on the canal.

Check in.

We arrived around about 7pm due to a delayed flight as there was a general strike in Italy. Fortunately the Alilaguna bus from the airport was still running although there seemed to be a mad rush to get on the St. Marks water bus we managed to get on the orange line via Rialto with seats to spare. We were greeted professionally and courteously by the reception staff who asked us if there was anything that they could do for us and times of breakfast, collected our passports for registration. A porter took our bags to the room and showed us around and where things were. Fortunately the room was nice and cool as it was quite hot and humid outside. The door opened to the room with a traditional key on a large fob and tassels on it.
The hotels corridors had sumptuous arm chairs and sofas to sit on with lovely pictures and glassware on display. There was an abundance of oak beams all over the ceilings and a beautiful set of doors leading to the landing stage. The hotel is completely non-smoking but should you wish you could sit out on the landing stage and partake should you wish to.

The room.

The room was furnished with lovely dark furniture which all matched the décor. The walls were covered in a gold material which also hid the back lighting making the room seem quite classy. The bed was super king size with nice bed covers and really good quality sheets from Egyptian cotton. There was a writing desk and a chair, a stand for suitcases, a triple wardrobe with mirrored doors which contained an electronic safe and mini bar. The bathroom was superb it was nice and large with a large bath with two shower heads one being a rain shower head and the other a hand held shower. There was a his and hers sink, toilet and bidet. The towels were white and nice and fluffy. What I thought was a nice touch was that there was a pencil case sized amenity kit in the bathroom containing a variety of bathroom essentials such as shower gel, shampoo cotton buds shower caps etc. The room was very comfortable but on the small side but adequately furnished and met our needs as most of the time we were not in it anyway apart from returning to the room to shower, change to go out for dinner and just to sleep in. There was a flat screen television if you needed it and WIFI was available not that we used either as we were far too busy out and about. We did use the Wifi with our phones though! Each evening on our return the bed had been turned down which is always a nice touch.

Breakfast room.
The breakfast room was on the ground floor and was tastefully furnished and newly decorated with gold Japanese scenic designed wall paper. There were ample seats to sit down at and we never had to wait for a table. Service was part served and part help yourself. There was a full cooked breakfast should you wish or continental style with a variety of breads cheese ham, fruit, cereals the usual breakfast fare. What was really nice was that you a waiter would come and ask what you wanted to drink either tea or coffee and that was brought to your table on demand. The espresso and cappuccino were ok but not of the same high standard as you would pay for in a restaurant. We were quite happy with the standard of breakfast and there was ample supplies replenished as needed to help yourself to. No one could grumble about the range of food available as it was quite good. There is no restaurant in the hotel apart from the Breakfast room but the variety of restaurants surrounding the hotel are only a few minutes from the door. All in all it met our needs quite adequately.

Would I recommend this hotel?

Yes absolutely this hotel is marketed as a boutique hotel it is definitely worthy of each of its four star status. The staff were exceptional and helpful, the comfort was superb and in my opinion we could not have asked for a better hotel to stay as it suited our needs perfectly. It is ideally suited to visit all parts of Venice being close to the major tourist sites and sites not as famous. OK it might seem a tad on the expensive side just to rest ones head of a night but it is lovely to return to such a beautiful hotel and rest in complete comfort. Venice is not cheap by any means but for what we got we were impressed and happy with. It is possible to get a discount by booking in advance and they do offer promotions from time to time it is best to contact the hotel direct to see what they have on offer.

The web site for the Aqua Palace is as follows.

Aqua Palace Hotel
Calle De La Malvasia 5492
Venice, Italy


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