on November 1, 2011
Finally we had made it to our hotel and our check in was straightforward and uneventful and very quickly we were on our way to the 7th floor to our bedroom. I was convinced that we’d have a bit of a wait for our luggage to arrive but we’d barely had time to check out the accommodation when the porter arrived with our bags. Most impressive and well deserving of the tip (we’d been told that $1 was sufficient for this service.We were happy with our King-sized bed and sumptuous furniture. There was a grand balloon backed chair and footstool, a desk and comfortable office chair (just perfect for writing my IGOUGO reviews), a rather ostentatious silver chest of drawers and of course the usual coffee making facilities, TV and safe. We very much liked the large photograph of an indigenous Vietnamese peasant and settled down to relax before getting ready for our night out at a local restaurant. There would be no problems with this room for a couple of nights. Indeed when we returned to this hotel we were accommodated in a different room but with identical furnishings. One subtle difference was that the large photograph in the second room was of another Viet peasant.There was a small plateful of fruit left out for our consumption, but as we tended to have eaten well each day we never got round to trying it.The bed was real comfortable and I had no trouble sleeping although we never really got the temperature right on the air conditioning which, despite the setting only seemed to ensure that the room was cool to cold. This suited me but my wife did find it a little chilly, but if we turned the air-con off the room soon became too warm The bathroom was well kitted out and a window separated it from the bedroom. I’m not quite sure on the attractiveness of this design as I’d much prefer to carry out my ablutions in privacy. However, a blind enabled us to "separate" the two rooms.From our bedroom window we had a view over the main street. Not too stunning but in the morning we were able to see the slow build up of traffic and catch a bird’s eye view of life in this section of town. I was surprised when I went to take a photograph that the window opened. I’m sure in many towns this would pose a "health and safety" risk the window would have been sealed shut.Overall the room at the Moevenpick was extremely comfortable (despite what I read on "Trip Adviser") and although not top of the market it could well be identified as a hotel offering reasonably luxurious accommodation. The staff were extremely attentive and remembered us when we returned after our day out at Halong Bay. A cheerful smile and a better than average understanding of the English language meant that any queries could be efficiently resolved. Indeed when we returned from Halong Bay I had misplaced my luggage receipt and I was pleased that this was easily resolved with no embarrassment.I enjoyed our stay at Moevenpick, Hanoi and would happily recommend it to others.
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