on July 12, 2011
The Short and Sweet version:Our room was not ready at check in time. (along with a lobby full of other people)When we did check in a bar of soap was still on the floor behind bathroom door along with a dusty towel rack.(To be fair the important areas were clean)Pool indoors looked like it needed to be drained and scrubbed clean. Pool outdoors looked much cleaner but had no chlorine smell and tasted like salt water.I don't know what they use, but I've never been in a pool that tasted like salt water before. Maybe that's just me????The first night a couple above our room argued loudly until 1:30 am when they were eventually paid a visit. (it wasn't me that complained but I was getting close)I'm sure there were at least 4-6 rooms that were being kept awake.The second night an adjacent room was happily, albeit loudly, playing with their little kid and watching TV until 12:30 am. (less irritating but still made sleep impossible)I tuned my TV to the same channel they were watching and muted the sound because I could hear it just fine from the other room. In the morning the cable or satellite wasout and the TV didn't work at all. Good thing we were checking out anyway.These other guests are not really the fault of the hotel itself but suffice it to say there are dozens and dozens of places to stay in Lake George and I will absolutely be exploring another place next time I'm in the area. My regret is that I didn't check out after the first night and walk down the street to another hotel.To end on a positive note, the staff at the front desk were polite and apologized alot despite being obviously frustrated themselves.We took the horseback ride including dinner at the top of Mt. with Bennett's riding stables. Wonderful!We had dinner at Pumpernickels in Bolton Landing (authentic German fare). Also Wonderful!
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