Totally satisfied, and that doesnt happen often!


Member Rating 5 out of 5 by Rickala on April 24, 2011

The Moon Palace is vast and beautiful. We just went there for spring break with my two boys. We were there two years ago as well. 11 and 13.
It is exceptionally well kept, and the staff is always friendly and polite. The service is better than adequate. We feel comfortable letting are kids walk around the resort, due to the secure environment. The pools are clean, Large, and plentiful. The white sand beach is large beautiful as well, but the seaweed that washes up ashore is a constant battle for the maintenance staff. It’s not great to step on either, which makes the pools a far better alternative for swimming. The food is sub-gourmet, but certainly always diversified and fresh. We have been to several other Palaces and other all-inclusive resorts, and this is by far the best value there is for the money The Mexican people from that area in particular, which work at the Palace, are incredibly efficient, and with the beautiful facilities they offer, you will defiantly do their best to assure you have a great time!
Moon Palace
Carretera Cancun-Chetumal KM. 340
Cancun, Mexico
+52 998 881-6000

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