cleanliness not a priority, management apathetic

Member Rating 1 out of 5 by trishac on March 14, 2011

Don't stay at kalahari resort in Sandusky, Ohio if you are concerned about CLEANLINESS!
found someone's nasty tank top at the foot of our bed this am in the sheets. had been there the ENTIRE time since they never changed the sheets our entire stay-which means THEY never changed the sheets from the LAST guest!!!!!!! EWWWWWWWW. housekeeping also left coffee grounds all over our counter but i was willing to overlook that, but this is disgusting.
When i complained -they would only give us an upgrade on next visit
-WON'T be going back!!!!!!!!!! i told them this was an unacceptable dealbreaker situation.
They REFUSED to do anything else even though i told them we won't be back.
i travel over 15 times a year for business and pleasure so i know what's a good hotel and what is not.
Kalahari Resorts
7000 Kalahari Drive
Sandusky, Ohio, 44870
(877) 525-2427

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