on February 19, 2011
Myself and friends went down for the Myrtle Beach Marathon, and while we were in the neighboring room, staff stole my digital SLR camera, my duffle bag full of clothes, and jewelry from my locked room!!! Come to find out, they have a procedure for handling these things (must happen more often than they admitted to me), but they couldn't use the procedure because it was "the weekend and those folks only work weekdays." Managers were no help, had flippant attitudes toward the situation, didn't seem to care, and simply told us to call the police. My husband called them from home while we were talking to the police, and two different managers hung up on him. It's also "not the policy of the hotel to refund money for the weekend stay." I would recommend a total boycott of this place!!! I had seen a bunch of terrible reviews, but went with it because it was listed on the Myrtle Beach Marathon site. Boy were they wrong, I would NEVER recommend this place to anyone! Even if your budget is restrictive, it will cost you more in the long run to stay at the Caravelle...
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