Think again....

Member Rating 1 out of 5 by Marthabbb on February 10, 2011

I came to Puerto Rico from CA to visit my daughter and grandkids, her husband is in the military so PR is their temp residence. We made plans for our day and Hacienda Don Jose was the "cherry on the cake"....wrong!!!!!
The first time my daughter went there she had a good experience, the second time it was eeeh (maybe an off day) so we thought I'm sure it will be better than the second time. We got there and no one sat us down we looked for someone to help us and they said we can sit anywhere, so we did. After waiting for a while and no one came to us we decided to go ask for menus then we decided to give them 5-10 min more, but no one came to get drink orders, chips or anything, we never even got acknowledged so we left.
I feel like I lost time and energy waisting my time to go to this place that obviously doesn't want our business. Such a shame...I really wanted mexican food but if their food was anything like their service, then I'm glad I didn't waste my money.
Hacienda Don José
1025 Ashford Ave.
San Juan, Puerto Rico, 00907
(787) 722-5880

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