Credit Card Fraud

Member Rating 1 out of 5 by Balou80 on November 11, 2010

Credit Card Fraud. Two days after booking a room through this motel’s website with my American Express card, I received a call from AMEX asking if I had bought a substantial amount of jewelry in Dubai, London, and New York within the last 2 days. As I had not used my Amex card for months prior to booking the hotel, I must conclude that they stole my credit card details. In addition to the credit card fraud:
1) During booking the phone attendant refused to give me the online rate and complained about Priceline undercutting his prices;
2) The night manager called me down at 10 pm to charge me additional money for having a well-behaved non-barking dog (even though we checked in earlier with the dog and the hotel is "pet friendly");
3) Our television did not work.
Although the motel is located close to the beach and the room was clean, there are better and more trustworthy options in the area.
Bay Front Inn Santa Cruz
Santa Cruz, California, 95060

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