Bad Experience

Member Rating 1 out of 5 by RBAO51 on January 17, 2010

We booked a week last December and had a great unit, however, our vacation was ruined by the housekeeping staff. Upon leaving we realized we had left jewelry in the bathroom drawer. We immediately turned around and the housekeeping staff was already in the room and the jewelry missing. One of the girls told us she had seen the head woman wearing the jewelry and one of the other women had the empty jewelry box in her bag. We called security to no avail so we called police desperate for someone to search the woman for our jewelry. They wouldn't even arrest the woman who had the jewelry box or search for the jewelry. They spoke little English but conversed in Creole so who knows what they told the police. Anyways, I was very disappointed that the resort would not take responsibility for this and offer any consolation whatsoever to us. I would not recommend this resort at all to anyone and definitely would not stay here again ever!
Holiday Inn Club Vacations Orlando-Orange Lake Resort
8505 W. Irlo Bronson Memorial Hwy.
Kissimmee, Florida, 34747
(407) 239-0000

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