on October 14, 2009
The hotel itself was clean, and our room was basic. What absolutely ruined our stay was: 1) the guests in the room across the hall were very noisy until after midnight; and 2) our vehicle was sideswiped in the hotel parking lot during the night by a hit and run driver, resulting in $2,700 in damage. When we tried to call the front desk (twice) at 12:30 am to ask them to deal with the noisy guests there was no answer. When we checked out the next morning, the front desk clerk (who had not been on duty during the night) apologized for the noise and offered us a lower room rate. She said that while the hotel is not responsible for any damage that occurs in their parking lot, a manager would be calling us at home. We have not received a call. We will never be staying here again!
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