on September 14, 2009
Employees are playful and nice, but only with other employees. In turn they are inattentive to their customers. In fact, one actually got upset when I was unable to walk fast enough with my cane for him and made comments such as "Some guy with a cane is slowing down the line." When another employee said that was not cool his reply was "Why should I care I wont ever see him again." So if you are disabled or injured in anyway you will not be welcome here. Go to the Rock observatory instead the glass at the top is much better than the metal grate at empire state anyway and the employees don't treat customers like a nuisance.
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