on May 12, 2008
This is for the Negril location. Brutal service. Brutal food. Brutal Prices. Our group visited this place twice, but I only went once. My expectation was that service would be as good or better than local establishments. The menu selection is not great, the food and drink prices are expensive, the "standard" 18% gratuity automatically added to the bill is outrageous considering the service (or lack of it). Our group meal was served in 3 waves - all of it was cold. Drink orders would never arrive after repeated requests. Every single person was disappointed with the food quality and taste. Most of us were sick shortly after leaving. In the two trips to this place our group lost 2 pair of sandles, 2 room keys, a driver's license, and a digital camera. No one expected the items back; however, we all agree that in most other establishments we would have been able to return and get our items back. In general, our experience was that the more "North Americanized" the establishment, the worse the food the and the service. In contrast, the shack on the beach or along the road had excellent food, great service, and very reasonably priced.
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