on February 28, 2008
We chose this hotel because, on our departure date, we had an early flight and wanted to make things as easy as possible. The hotel, as others have noted, is connected to the airport by a shopping concourse (Level 3 – Tram Level). It makes for an easy arrival and departure, especially if you do not have checked baggage. There are computers in the hotel lobby that directly connect to most airlines websites so that you can print-out your boarding pass...a nice touch and a real time saver.We arrived mid-morning and our room was waiting for us. At check-in they confirmed my preferences (which were already in the room) and then called up about 10 minutes later to make sure that the room was satisfactory. They also let us know that the fridge that we asked for would be there shortly (which it was).I’m not a fan of room service but, for a variety of reasons, we used it. The food was good, reasonably priced, and of a high quality. It was also delivered exactly when promised...and with a smile.The room was spacious, the bed a delight, the closets adequate (including an iron and ironing board). The bath had a curved, shower bar, which made the bath seem far more spacious (a nice touch). Also, although our room overlooked a runway (hey, its in the middle of the airport), it was incredibly quiet.When we checked-out, we knew that we might be facing travel disruptions (which, in fact happened). They gladly held onto our room for us, should we need it (which we did). They also were wonderful with our daughter, giving her toys and entertainment both when we checked-in and when we reclaimed our room.The only thing that could have been better was a water leak in the ceiling that left it cracked and discolored.
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