on January 21, 2007
This hotel is beyond five stars. Everything has been carefully thought out from the beautiful landscaping to the various aromatherapy scents in different areas of the property. The staff are friendly and will do anything to please. With a focus on peace and harmony, this adults-only hotel offers a fantastic spa (try the Chocolate Scrub), a variety of activities, well-designed rooms, and a good variety of food choices.Every room at the resort has an ocean view. They are large and have good amenities. The bed was very comfortable and you can order your choice of pillows. Except for suites, they do not have a bathtub. The showers, though, are huge. The decor is lovely. My favorite touch is the alabaster shades over the bed lights. They give a warm glow that's gentle, but delivers enough light for reading.The hotel does not have a beach you can swim from. It does, however, have two pools and a beautiful beach for lounging.I can't say enough about the staff. Everyone is friendly without being obtrusive. Nearly everyone spoke excellent English. The concierges are extremely knowledgeable and will go to any length to make you happy. Perhaps because they compete with cruises, towel folding is a big deal. My first day, I came back to find my toiletries in a towel basket. The little towel duck was so cute that in ended up in my luggage.Another aspect of the service is the personalization. People took care to remember my name. The best part was finding a welcome message, complete with my name, spelled out in beads on my bed.Activities at the property include Spanish lessons, yoga (by the sea), tennis, and cooking lessons. Groups are kept small. Some activities have a $15 charge. The yoga teacher I had was very good and made sure I didn't feel any pressure to go beyond my comfort level.Guest can take advantage of amenities at the sister resort up the hill, Pueblo Bonito Sunset Beach at a discount. This larger property is a bit louder and is more of a family resort. It does offer more shopping options and a wider range of restaurants including the magnificent La Frida. A shuttle runs between the two properties every half hour.In addition to the usual restaurants, there is a deli/cafe where you can get anything from a bag of chips to a full meal. It also carries a wide range of items such as sunscreen, film, and medications at prices that are very reasonable for a resort property.Taxis into town cost about $12. They are always available and are clean and comfortable.While this type of property is perfect for honeymooners, it is just as good for other couples and singles. As a single female traveler, I was always treated wonderfully and never felt, as I have elsewhere, as second class. The guests ranged from twenties to sixties and all seemed to be very happy.
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