on January 21, 2007
The hotel is in Teton Village, which is about 30 minutes from the airport. The lobby is nicely decorated, and typical of what you would find at some of the nicer resorts. We checked in and proceeded to our room via this rickety old 2 person elevator. Our room was right next to this elevator, with a gorgeous view of the pipes and air conditioner units. Wood beams on the ceiling added an extra dose of claustrophobia since the room wasn't all that big. We switched rooms, and were given one in a separate section on the 2nd floor, accessible by a normal, working elevator. This room was a pool view, no wood beamed ceiling, and better than the first. There is a spa that has a very nice indoor/outdoor pool and outdoor hot tubs. This is probably the nicest feature of the hotel. There was also a sauna, and indoor hot tub. Not sure how often the pool is cleaned because someone had thrown their robe to the bottom of the pool, and it was there the entire time of our stay? It was frigid, below zero cold however, so that may be the reason no one spotted it. There is a restaurant on site. We ate breakfast there once. It was numbingly cold in the restaurant- possibly because the heat was set to 53 degrees. There was an effort made in the presentation of the food, however, it was mostly lousy. Burnt pancakes & awful coffee. There was an omelet station that was good, and a choice of cereals, but for $43, you would expect a little bit more than eating cereal in the freezing cold. Our first morning there, we were awoke at 8am to pounding- bang, bang, bang- coming from above us. It sounded like they were doing construction on floor 3. We came back to our room later that afternoon- bang, bang, bang. We decided to go back out and do some sightseeing, rather than listen to the noise.Next morning- 8 am- bang, bang, bang. What sounded like construction saws - bright and early at 8am. How ridiculous. I let it be figuring we would be out skiing anyway. Came back around 3 from skiing and wanted to relax before dinner. Bang, bang, bang. So I called down to the front desk, and the manager called back about 30 minutes later and said that they were doing work on the roof (3 floors up). Apologized, and said he would credit 1 night stay. He also stated that they shouldn't be working at 8am, and was told they would start after 10am the next day. Next morning, pounding began at 7:30.Overall, the hotel was clean, service was ok, but the construction noise was bothersome and not at all what you would expect from a '4 diamond' resort.
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