A newer hotel in the north end of the city, near the Villa Borghese, this richly appointed hotel features spacious rooms, courteous staff and a wide variety of services. Its 183 rooms provide ample space for any size group and feature air-conditioning, satellite and pay TV, in-room safe, minibar, and soundproofed walls (my wife and I only found out after two days that we had teenagers on one side and honeymooners on the other, so we appreciated the soundproofing). We didn’t take advantage of the overnight laundry service, but it is available, as is Internet access in their business center.
The concierge desk provided us with ample resources to schedule tours, and the staff at the front desk were extremely helpful in navigating the sometimes infuriating system of roads, subways, buses and trolleys that are in place to get you from Point A to somewhere near Point B. Our only complaint is that we didn’t receive the wake-up call we requested and were lucky we had thought to set an alarm on my wristwatch, or we would have missed our 5:30am flight home.
On the premises is a fully-stocked bar and a restaurant, La Mascagni. We didn’t have dinner there, but it is where one has the complimentary continental breakfast every morning, serving sliced meats (bologna and parma ham, primarily), sliced cheese (I’m sure they were Italian cheeses, but I’m no expert--the Swiss-like cheese was possibly Gruviera, and there was what looked and tasted like a firm mozzarella), several pastries, including bagels, croissants, and pain au chocolat (don’t really know if there’s an Italian equivalent), as well as custard and fruit tarts and fresh fruit. Regular drip coffee is available, as well as juice and milk, but if you want a cappuccino or latte, you’ll have to ask for it and pay extra (we managed to get a couple cups for free before we knew we were supposed to pay for them, because the waitstaff were too busy to keep track of us before we left).
The final touch of excellence to our stay were the brown bag breakfasts we received at 4:30am on our last day; the front desk kept track of our flight times and knew we were leaving early, so they had a croissant sandwich, a juice box, some fruit, and a hard-boiled egg in a paper sack for each of us waiting down in the lobby when we checked out. I would definitely stay there again!