Hotel New Otani

Member Rating 4 out of 5 by becks on February 15, 2002

The mammoth Hotel New Otani complex is the largest hotel in Japan. It is also one of Tokyo’s most prestigious and the hotel of choice for delegations from many governments and international organizations.

The complex consists of two hotel buildings (the Main and the Tower), an office building (the Garden Court) and arguably the best maintained privately owned garden in Tokyo. Banquet rooms, shops (about 120) and restaurants (almost 40) are spread out throughout the complex and cater to all tastes (except cheap!). A revolving bar on top of the Main offers good and changing views.

We once stayed in the hotel for two weeks in The Main in room 444, which is the Japanese equivalent of 131313 (with death specifically rather than ordinary standard bad luck foremost in mind). I doubt they would offer this room to Japanese and many Asian customers but it suited us fine. An error in the quotation added free breakfast which generally cost from yen 2500 to yen 4000 (about US $ 20 - 30) per person. The room was spacious by Tokyo standards and tastefully decorated with ample storing space. The bathroom had a small waterproof TV but showed only local Japanese channels. Standard cable with CNN, BBC, etc is available in the bedroom. All rooms have coffee and tea makers - but avoid the plum tea like the plaque unless you are constipated and even then there are more human treatments. The view from this room was a bit disappointing featuring rather prominently the roof and air-conditioning units of the public rooms. That said we were astonished the first morning to see Mt Fuji, almost 100 km from Tokyo. The mountain looked so close as if you could actually stroll there in half an hour. We stupidly didn’t take any photos and never saw it again the rest of the two weeks.

The view from higher rooms and especially those in The Tower is generally nicer. The rooms in The Tower are also slightly nicer but there is not much in it. I checked many delegations into this hotel and have seen most of the types of rooms and the difference is not much unless you go for a suite. Rooms become nicer as the price goes up but as the movement is from a rather high base even the lower price rooms are nice.

Check in is remarkable fast and smooth for such a busy hotel. The bellboy will accompany you to your room and remind you that tipping is NOT customary in Japan. (Japanese restaurants and hotels manage to work the salary of staff into the price of the services they offer.) Ironically many of the restaurants in the hotel add a 10% service fee to bills, something that is usually not done in restaurants in Japan except those in internationally oriented hotels!

Room rates generally exceed $ 200 but specials are often available on the Internet or package deals and can go as low as $ 120.

Hotel New Otani
4-1 Kioicho, Chiyodaku, 102
Tokyo, Japan
3265 1111

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