a traveler from Travelocity.com
on November 1, 2012
The Riu Club Negril hotel was a great disappointment. My husband and I came back with lots of bites from what we are now learning to be "sand fleas" or "no-see-ums" (itchy and hard to eradicate once bitten). In hindsight, if we had done more research, we would have found other travellers complaints and chosen another resort. Hurricane Sandy did not have a significant impact since this hotel was in the Western part of the island. However the beaches were filled with seaweed that washed up after the storm. The hotel staff were slow to clean up the beach. We went into the ocean water only once during our 5-day stay. The pool was poorly maintained, with moldy walls and floating debris. Unfortunately, the only good thing about this resort was that the grounds were immaculately kept. It seemed like the Riu Negril staff spent more time & effort on the grounds than taking care of the guests. Ending up leaving a day early. Not a good experience. We are not picky travelers but overall, would not recommend this hotel.
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